Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,759 Reviews)
Rating breakdown 1,759 reviews
5 Stars
1,107
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
3
Less durable than the flip 3
on May 1, 2023
Posted by: Ctcinwinc
[This review was collected as part of a promotion.] I love the flip concept. It really makes filming at any angle a breeze. I had a flip 3 and the factory installed screen protector failed at about 10 months. It cracked but never bubbled. The flip 4 started bubbling at about 7 months and now looks horrible at 8 months. My wife's has the same bubbling. Going to get them repaired but disappointed that we're taking steps backward. I really hope the flip 5 is more durable.
Response from Samsung USBy Debra, Social & Commerce, May 3, 2023
Greetings Ctcinwinc, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Flip4. We appreciate your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous and unforgettable experiences when using our products. Did you know that Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below? Did you know that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers liquid damage, theft and loss, and mechanical breakdown. Talk about peace of mind! Samsung has conducted strenuous testing on our foldable devices to survive at least 200,000 times folding and unfolding the screen. Your Galaxy foldable phone comes with a specially designed screen protector preinstalled on the main screen. Samsung has designed this screen protector to withstand folding and unfolding, while providing protection from scratches and debris. Samsung does not recommend or authorize removal of the screen protector by the user. If you would like further assistance, please feel free to reach out to Samsung Support when you have the available time to do so. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00083043/
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone better than all others
on May 1, 2023
Posted by: Bobby2121
[This review was collected as part of a promotion.] Best phone ever first smart phone to be able to flip closed. Saves me from breaking my screen.
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on May 1, 2023
Posted by: Justin
[This review was collected as part of a promotion.] Great features and compact definitely a good buy highly recommend
Written by a customer while visiting Samsung US
Customer Rating
3
Screen is awful
on May 1, 2023
Posted by: Am26ber29
[This review was collected as part of a promotion.] I love the compact size for sure. The screen however is really durable for folding. I replaced the first one with the insurance before I even had it a year. Definitely going back the galaxy series.
Response from Samsung USBy Debra, Social & Commerce, May 3, 2023
Hello there Am26ber29, thank you for finding the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Flip4. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing and unforgettable experiences when using our products. Samsung provides a 12-month warranty on our products that covers manufacturing defects in materials and workmanship, linked below. Samsung has conducted strenuous testing on our foldable devices to survive at least 200,000 folding and unfolding of the screen. Were you aware that we offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments? This powerful protection for your Galaxy life covers liquid damage, theft and loss, and mechanical breakdown. Talk about peace of mind! Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us or if you would like further assistance. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Nostalgia Vibes!
on May 1, 2023
Posted by: Stunnagirl612
[This review was collected as part of a promotion.] I use my phone for pretty much EVERYTHING! The camera quality is outstanding, the screen resolution is very nice, from the cover screen to the front display. I love the theme and widgets I can choose from. I use the Microsoft apps alot, my favorite would have to be Microsoft 365 (office). I don't regret switching over to the galaxy side! I don't think I'll ever want to switch back, There's just so much things you can do on this device.
My favorite feature(s) are efinitely the flip, and cover screen.
I get a nostalgic vibe everytime I open/close my device.
I love how compact the device is when it is folded.
The cover screen gives me easy access to the clock, notifications and alot of other widgets without having to open the device constantly. I definitely recommend this device. It does almost everything a laptop does, very convenient. I love that I don't have to carry multiple devices around throughout the day, Everything I need is in the palm of my hand!
One negative I would say is the battery life does die pretty fast, other than that this device is perfect for me!
My favorite feature(s) are efinitely the flip, and cover screen.
I get a nostalgic vibe everytime I open/close my device.
I love how compact the device is when it is folded.
The cover screen gives me easy access to the clock, notifications and alot of other widgets without having to open the device constantly. I definitely recommend this device. It does almost everything a laptop does, very convenient. I love that I don't have to carry multiple devices around throughout the day, Everything I need is in the palm of my hand!
One negative I would say is the battery life does die pretty fast, other than that this device is perfect for me!
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome compact phone!!
on May 1, 2023
Posted by: InspectressGadjet
[This review was collected as part of a promotion.] I use my phone for daily usage. This phone has many bells and whistles that you would only think in a full sized phone. The wireless charging won me over along with several other hidden features. The phone has a feature where you are able to charge another phone if it is placed on it. I also like that this phone can be used as a camcorder! How cool is that!? I could go on and on about this phone.
I would highly recommend this phone to those that are tired of the heavy phones with no customizations.
Written by a customer while visiting Samsung US
Customer Rating
5
Streaming oand social
on May 1, 2023
Posted by: Hope13345
[This review was collected as part of a promotion.] I have never had any problems with stream or any social media.
Written by a customer while visiting Samsung US
Customer Rating
5
What a FLIP
on May 1, 2023
Posted by: RunningRabbit
[This review was collected as part of a promotion.] I am absolutely in love with the Samsung Galaxy Flip 4. The phone's unique flip design makes it stand out from the crowd, and I love the feeling of flipping it open and closed. It feels unique and underrated, and I love the way people react when they see me using it.
The cameras on the Galaxy Flip 4 are amazing. They take sharp, vibrant photos that capture every detail, and I'm always impressed by the quality of the images. And the screen is just incredible - the large, foldable display is perfect for watching movies or browsing the web, and the colors are so vivid and bright.
I get so many compliments on my Galaxy Flip 4. People are always asking me about my experience with it, and I love showing it off to them. And honestly, I don't think I could ever go back to a normal phone now - the Flip is just too cool.
Overall, I highly recommend the Samsung Galaxy Flip 4 to anyone who wants a phone that's both stylish and functional. It's an amazing device, and I'm so glad I decided to give it a try.
Written by a customer while visiting Samsung US