Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,108
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
4
Samsung frantic
on May 1, 2023
Posted by: Samsunglovertg24
[This review was collected as part of a promotion.] I have all my devices at home are samsung from all my tvs in my home,laptop, soundbar. I have the smartthings setup to make everything work together. Samsung products I have purchased all work great with no issues whatsoever !!!
Written by a customer while visiting Samsung US
Customer Rating
4
Great Device but...
on May 1, 2023
Posted by: K3VICHO4
[This review was collected as part of a promotion.] The phone is great; I like his shape and everything; is a very comfortable cell phone, great Samsung apps and modes , it helps me with everything that I have to do but is very fragile with the screen, in fact, I had to send it for guaranteed (by the way, great attention) and they replaced the screen because suddenly became all Black; but forgetting this problem is one of the best cell phone I ever had ; and I had almost all the Galaxy's models because I prefer Samsung all the time ; so please make this phone with a better and resistant screen ; I will buy every model ; thanks
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on May 1, 2023
Posted by: Thtninja420
[This review was collected as part of a promotion.] Amazing phone for gaming ..very detailed and bright screen. Love how convenient the flip screen is to fit in your pocket.runs phenomenal never any lagging or slowing down.. graphics are very detailed!!! All around its an extraordinary phone
I'd recommend to everyone I knew.. it's also surprisingly durable!!!
I'd recommend to everyone I knew.. it's also surprisingly durable!!!
Written by a customer while visiting Samsung US
Customer Rating
5
I've been very happy with my Flip 4 Z
on May 1, 2023
Posted by: Deedee
[This review was collected as part of a promotion.] I just use it for every day uses. My grandson always wants to fold it when I see him.
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone, so convenient.
on May 1, 2023
Posted by: ANicole
[This review was collected as part of a promotion.] I use my phone for literally everything. Videos and pictures have never been clearer. The sound is amazing doesn't sound muffled. Clear conversation using the phone. The front screen is so so so convenient. I love it.
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 1, 2023
Posted by: Markus
[This review was collected as part of a promotion.] I love everything about this phone. It's the best phone they ever made.
Written by a customer while visiting Samsung US
Customer Rating
2
Ok device for travel and GPS use
on May 1, 2023
Posted by: Amarch17th
[This review was collected as part of a promotion.] I have had multiple problems with this device starting with the sensitivity of the screen, terrible charging problems and random pixel outage. I also encountered difficultly with the outer face being marked up and the camera consistently failing. It was rather expensive to purchase the device out right. I can say, I would not purchase a flip, unless it was at a lower price with better reviews.
Response from Samsung USBy Debra, Social & Commerce, May 2, 2023
Greetings Amarch17th, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Flip4. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices that would offer you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ is great to have for those unfortunate situations in life like leaving your phone behind on the train, having it stolen, dropping your device in a pool, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired which helps you get back to doing what you love most in life. Ubreakifix is also a great resource to have for your devices, similar to Samsung Care+. Do you recall updating the software on your device recently? If not, that's okay because I have included the link below containing it, for your convenience. Please ensure that your device software has been updated. Please reach out to Samsung Support with any questions you have, if you would like to share any additional feedback with us, or if you would like assistance with troubleshooting your devices.
Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
https://www.samsung.com/us/support/answer/ANS00077582/
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
https://www.samsung.com/us/support/answer/ANS00077582/
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and sleek in design
on May 1, 2023
Posted by: MastaGalaxy
[This review was collected as part of a promotion.] I use my Galaxy Z flip for everything ! It's sleek and elegant in design, and I very compact so when I work it doesn't get in the way.
The hinge technology really allows for hands off use when watching or streaming videos.
Very great product !
Written by a customer while visiting Samsung US