Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,108
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5
Great Improvements Over Z Flip 3
on October 6, 2022
Posted by: Buzzsaw50
from Phoenix, AZ
Expertise:Expert
[This review was collected as part of a promotion.] I bought this Z Flip 4 to replace my Z Flip 3 that I traded in. The most noticeable improvement is battery life. I use my phone for texts calls and keeping up with the news. I don't use it to play games or watch videos. A charge lasts me at least two days. The crease in the middle is slightly less noticeable with the change in the hinge design... but it was never an annoyance anyway for me. The best part still, is the form factor.. closed it takes a lot less room in my pocket on in the console tray in my car.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on October 22, 2022
Posted by: Trixy
from North Carolina
Expertise:Intermediate
I love it! I was hesitant about getting this phone. My previous phone was the Note 20 and I used my stylus alot (this was my 4th note phone). I have missed my stylus some, but I have purchased 3rd party stylus's that work fine. I love that this phone folds and I can hook it to a lanyard around my neck (with a case that has an attached ring) and it's not too heavy. I like that it's slightly taller than my note, but more narrow, so it fits more comfortably in my hand. I like the fingerprint reader on the side where my thumb rests instead of on the screen. I like being able to see notifications while it is folded. I like the premium look and feel overall of the phone. I look forward to learning more features that will be useful to me. I am happy with it. I did not see myself changing from a note.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Poorly made
on November 9, 2022
Posted by: Missy
This is my second one in 2 months the first one broke in my hand not as durable as advertised
Response from Samsung USBy Bethany, Social Commerce, November 15, 2022
Hi Missy,
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We're thrilled you were able to get your device repaired swifty with Samsung Repair Services. If you need any further assistance, please feel free to reach out to Samsung Support, attached below. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Thank you for taking the time to review the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to innovate and improve on the design and functionality of our products. We're thrilled you were able to get your device repaired swifty with Samsung Repair Services. If you need any further assistance, please feel free to reach out to Samsung Support, attached below. Thank you for being a valued customer. -Bethany
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy Z Flip4
on December 21, 2022
Posted by: Carl
from Los Angeles, CA
Expertise:Expert
Got it on August 2022. One side of the hinge fall off.
Features
1
Performance
3
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 29, 2022
Hi Carl,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. Your critique is valuable as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to our warranty department below. Please reach out to them for assistance with the hinge on your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. Your critique is valuable as we strive to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to our warranty department below. Please reach out to them for assistance with the hinge on your device. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
smoothy fli
on March 10, 2023
Posted by: Ghozzt27
[This review was collected as part of a promotion.] Needed a daily phone that was just suitable for work and the z flip 4 has proven to be just the ultimate phone. Does everything I needed to do away from my laptop. Work presentation as a data analyst has been really great and to top it all, it streams my movies smoothy when I need to take a break
Written by a customer while visiting Samsung US
Customer Rating
5
Compact perfect
on August 15, 2022
Posted by: Vic G
from Edinburg, TX
Expertise:Expert
Love it! I currently own the galaxy z flip 3 and I love it. Cannot beat how compact it is and how comfortable it is in your pocket
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
HORRIBLE!!! DON'T BUY
on January 20, 2023
Posted by: Rose
from New City, New York
Expertise:Expert
WORST PHONE EVER!!! I thought since it is a series 4 phone, you would have ironed out all the kinks. You clearly didn't. Why you continue to sell these phones is beyond me. I upgraded my Note 9 to Flip 4 on 9/19/22 and am now on my 3rd replacement phone. Of course, I had to weeks without a phone waiting for the replacement. You clearly know about this black screen problem. Why not fix it, or remove the Fold and Flip from your line entirely? I will be contacting a class action attorney. Shame on you SAMSUNG!!!! Thought you were better than this. You are not.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible phone
on April 19, 2023
Posted by: Benp
from Ohio
Expertise:Intermediate
I bought phone less than 60 days ago and screen came up where it folds. DO NOT buy this phone. And don't expect much help from customer service either.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, April 20, 2023
Hello Ben... We appreciate your feedback on the Samsung Galaxy Z Flip4. We value your opinion as strive to bring our consumers the best in design and functionality. I've attached the link to Samsung Repair Services. Often times they are able to accommodate in home, or walk-in services for your convenience. Please reach out to them for assistance with your screen. Thank you for being a valued customer. –Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US