Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,108
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5
Folding your world is the best way!
on March 25, 2023
Posted by: Flipeasy13
[This review was collected as part of a promotion.] I use my zflip 4 mainly for work. The split screen feature allows me to multitask with ease. I can view my numbers and type at the same time! It's also easy to copy and past from one app to the other instead of switching from app to app. I also enjoy the cover screen usage. You can view messages and do quick replys. Access the camera with different modes. View calendar and schedule. And my favorite is changed music! Do all that without even opening the phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Big screen with a small form factor
on March 25, 2023
Posted by: galaxyfan
[This review was collected as part of a promotion.] Compared to my previous galaxy s20, this flip 4 phone has a big screen when open but still a small form factor when closed. Very easy to read everything on the screen. My wife also has a same z flip 4 . She says its very convenient to put it in and take it out from her bag.
Written by a customer while visiting Samsung US
Customer Rating
5
Flippy Z 4
on March 25, 2023
Posted by: TheBarkerlegend78
[This review was collected as part of a promotion.] I've been solely an iphone user since the beginning but the z flip 4 managed to get me to make the switch. The flip 4 is probably the coolest phone I've ever had. This thing literally does things Ive never seen from any other phone. I'm very pleased with this purchase. This time Samsung definitely made a phone better then any iPhone. Picture attached was taken by the zflip 4
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful compact device
on March 26, 2023
Posted by: Raidervine
[This review was collected as part of a promotion.] I love how powerful and compact this device is. It's nice to have a flip device again. Feels great in my pocket
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone best ever
on March 26, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] This is the best phone I have ever had. Pictures are amazing. The video and sound quality are superb
Written by a customer while visiting Samsung US
Customer Rating
1
Fragile
on March 27, 2023
Posted by: DisappointingFlip
from Illinois
Expertise:Expert
Do not buy this phone!!! Initially I was happy, but then 100 days into the phone the hinge broke. It only opened to 90 degrees. Samsung would not stand behind their product. Concept is good, the device just isn't durable. Mine broke from a 30 inch fall onto carpet, I had a Spigen Tough Armor case on it too.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social & Commerce, March 28, 2023
Hello there, thanks for finding the available time out of your busy day to share your sentiments with us about your Samsung Galaxy Z Flip4. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences using our products. As you know Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. But did you know that we also offer Samsung Care+ that can be added to eligible devices? It offers you the ultimate peace of mind when it comes to protecting your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your device behind on the train during your morning commute, having it stolen from your briefcase, taking an impromptu dip in the pool with your phone still in your pocket, or dropping it and shattering the screen. We even have over 700 authorized repair locations nationwide to take your device to be repaired quickly which ultimately helps you get back to what you love doing the most in life. Please feel free to reach out to Samsung Support if you have any questions, if you would like to share any additional feedback with us, or if you would like help troubleshooting your devices. Thank you for being a loyal Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Samsung-Care-Plus
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Written by a customer while visiting Samsung US
Customer Rating
5
Love it! Get it!
on March 27, 2023
Posted by: rjkane52
There's nothing to not like about this phone. Compact. Stylish. Great storage.
Written by a customer while visiting Samsung US
Customer Rating
5
Phone hits pavement at 20 m.p.h. screen untouched
on March 30, 2023
Posted by: Gypsy Rover
from Jacksonville, fl
Expertise:Expert
The flip 4 is a tough little bugger. I recently purchased a E-Bike it's speed tops out at 20 m.p.h. and was out on the first ride ever. Had made it 8 miles when the accident happened the wheels came out from under me and I hit the asphalt at 20 m.p.h. My flip 4 was on the handlebars when it happened and came loose it also hit the ground at 20 m.p.h. and skidded about 10' from me or so. The only damage my flip 4 sustained was on the top half along the right and bottom corner of the phone shows that an abrasive surface was rubbed across it and the top camera lens has slight chipping along the outer side no scratches over the lens the bottom lens has a couple of very minor scratches and chipping around the outer edge. other than that it looks brand now. The bottom half outside sustained no damage and the screen looks brand new fresh out of box. any other phone and the screen if useable at all would have been a giant spider web of damage from the force of the fall. Did I mention it has no case? I use a pouch for daily carrying. I will be staying with the galaxy flip line. I will update this as soon as I can with photos.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US