Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,108
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
5
Fun phone and bespoke colors are cool!
on October 5, 2022
Posted by: Znas
from Gaithersburg, MD
Expertise:Intermediate
[This review was collected as part of a promotion.] Got the bespoke edition with blue color and gold trim and just love how it looks
Battery is definitely an improvement this version
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 6, 2022
Posted by: Alidocious7
from Columbus, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for a couple of months now and I love it. I upgraded from the Flip3 and the biggest differences have been the camera and battery life. The difference in the battery life is not life altering, but it is noticeablly better in the Flip4 which I appreciate. The camera is just amazing! Both the front and rear facing camera take great pictures. I'm beyond happy with the phone and I can't see myself getting anything else.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very solid device
on October 7, 2022
Posted by: Dotmak77
from Stafford Houston, TX
Expertise:Expert
[This review was collected as part of a promotion.] Fast, and solidly built. I'm super impressed with the work Samsung has done here
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Compact phone!
on October 18, 2022
Posted by: Sandi
from Miami, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone, and I love the the small compact factor. Super easy to put in Jean pockets or smaller purses. It's also cute and aesthetic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in like 5 years
on October 20, 2022
Posted by: Timbey1620
from Grand island Nebraska
Expertise:Intermediate
[This review was collected as part of a promotion.] Just generally the best phone I've had and used in 5 to 10 years
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Hinge Stopped Working After 30 Days
on November 28, 2022
Posted by: BaconPhoenix
Expertise:Intermediate
I've had this phone for 30 days and the hinge already stopped working. Now it just gets stuck at a 90 degree angle and wont open past that without risking damage to the screen.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
1
Value
3
Response from Samsung USBy Bethany, Social Commerce, November 30, 2022
Hi BaconPhoenix,
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to our warranty department below. Please reach out to them for assistance with your hinge. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as it ensures we remain innovative with our product designs and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link to our warranty department below. Please reach out to them for assistance with your hinge. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
1
Hinges break just from opening and shutting!
on January 4, 2023
Posted by: TT z phone flip 4
from Peoria illinois
Expertise:Intermediate
I bought this phone 2 months ago and already the hinge on the left side popped and turned my screen black. I have to send it in and wait 2 weeks without a phone.
Features
3
Performance
3
Design
1
Value
3
Response from Samsung USBy Bethany, Social Commerce, January 9, 2023
Hello,
We appreciate your review of the Samsung Galaxy Z Flip4. We value all feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. –Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
We appreciate your review of the Samsung Galaxy Z Flip4. We value all feedback as we strive to bring our consumers the best in product design and functionality. We never want our customers to feel as if they’ve had a less than idea experience. I've attached the link to Samsung Repair Services. Often times they're able to accommodate in home and walk-in services for your convenience, so please reach out to them for assistance. Thank you for being a valued customer. –Bethany
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 1, 2022
Posted by: Anonymous
from New Orleans
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a month ago I'm so happy that's I did
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US