Customer reviews from Samsung US
Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Average customer rating
4.3
(1,760 Reviews)
Rating breakdown 1,760 reviews
5 Stars
1,108
4 Stars
384
3 Stars
108
2 Stars
65
1 Star
95
85%of customers recommend this product.
(
542 out of
635)
Customer Reviews for Samsung - Galaxy Z Flip4 256GB (Unlocked) - Pink Gold
Customer Rating
1
FRAGILE LIKE SENIOR CITIZENS
on November 9, 2022
Posted by: Cuzn Sugafoot
from NORTH CAROLINA
Expertise:Expert
TOOOO EASY TO BREAK. NO CASE. DONT PURCHASE. IM WITHIN 14 DAYS OF PURCHASE
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Response from Samsung USBy Bethany, Social Commerce, November 10, 2022
Hello,
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a link to some covers you can from, including a Silicone Cover with Strap and a Flap Leather Cover. They come in a variety of colors. Please reach out to Samsung Repair Services, also below, for assistance. Often times they are able to accommodate in home and walk in services for your convenience. Thank you for being a valued customer. -Bethany
Accessories | Samsung Galaxy Z Flip4 | The Official Samsung Galaxy Site
Samsung | uBreakiFix
We appreciate you taking the time to review the Samsung Galaxy Z Flip4. We value your feedback as we strive to innovate and improve on the design and functionality of our products. I've attached a link to some covers you can from, including a Silicone Cover with Strap and a Flap Leather Cover. They come in a variety of colors. Please reach out to Samsung Repair Services, also below, for assistance. Often times they are able to accommodate in home and walk in services for your convenience. Thank you for being a valued customer. -Bethany
Accessories | Samsung Galaxy Z Flip4 | The Official Samsung Galaxy Site
Samsung | uBreakiFix
Written by a customer while visiting Samsung US
Customer Rating
1
Great phone, but not for long term
on November 30, 2022
Posted by: DLGraham
from Fairfield, California
Expertise:Intermediate
[This review was collected as part of a promotion.] About 2 months ago I bought my Samsung galaxy Z flip 4 128gb. My experience with it has been great! Many cool features with the camera and front cover screen. Display is bright, colorful, and movement is extremely smooth. However the battery does tend to get hot when gaming or watching live streams. Plus battery life seems to slip away Like nothing.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
5
Response from Samsung USBy Bethany, Social Commerce, December 5, 2022
Hi DLGraham,
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to bring our consumers the best in design and functionality. We are pleased you're enjoying your new display! I've attached some links that should regarding the battery life and the temperature of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Thank you for your review of the Samsung Galaxy Z Flip4. We appreciate your feedback as we continue to bring our consumers the best in design and functionality. We are pleased you're enjoying your new display! I've attached some links that should regarding the battery life and the temperature of your device. Please reach out to Samsung Support, also below, for any further assistance. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Keep your Galaxy device at its normal operating temperature (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is winning
on November 10, 2022
Posted by: StayFlip
Expertise:Expert
I've had this phone since it released and I haven't had ANY problems WHATSOEVER with the screen, the hinge or the battery. The battery last me all day, sometimes a day and a half. The screen is beautiful and fluid. I'm a certified flipologist now.
I hate how the top reviews for this phone are all negative user experiences. Just because that happened to you doesn't mean it will be that way for everyone! Not only that I'm sure Samsung found a way to remedy the situation.
That being said I own iPhone 13 Pro and the Pixel 7. I will choose my flip ANY day of the week over those 2 phones. The camera is great, the versitility is great and the attention this phone gets from other people when I use is it is great! So please don't base your purchase off of those bad reviews.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I Have Ever Owned
on October 6, 2022
Posted by: R Tolleson
from Temple, TX
Expertise:Expert
[This review was collected as part of a promotion.] I already owned a Z Flip3, and was quite happy with it, but upgraded to the 4 for the improvements in the camera and the MUCH longer battery life. This battery is as good as any smart phone I have ever owned. The camera takes wonderful vivid shots, even in low light or with lots of movement. Web pages and apps load quickly, and the speaker is quite adequate for either music or spoken word--the volume levels are very satisfactory. The phone fits nicely in my hand, and with the official Samsung case, I can put a finger in the ring so I can hold it securely in my hand. I don't notice the phone heating up, even when I'm using multiple apps. Charges quickly too. Oh, and I saved the best for last: the Flip fits much more easily in my pocket. The "seam" isn't really noticeable when watching videos, and the display itself is bright and vivid. I have had phones from pretty much every major manufacturer, and I have never had one I liked as much as the Z Flip4!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
NOT a good phone
on September 24, 2022
Posted by: Brittany
Cool Idea, bad phone. I have found the black screen of death. Google it. It is a thing that happens to this phone. We are in 2022. Samsung, FIGURE IT OUT. This shouldn't happen. I give it 2 stars because occasionally I can call people.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy Bethany, Social Commerce, September 26, 2022
Hi Brittany,
Thank you for your review of the Samsung Galaxy Z Flip4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link to Samsung's Warranty department, please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Thank you for your review of the Samsung Galaxy Z Flip4. We value all feedback as we continue to innovate and improve on the design and functionality of our products. I've attached a link to Samsung's Warranty department, please reach out to them for assistance. Thank you for being a valued customer. -Bethany
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
I can't go back
on September 28, 2022
Posted by: Stiny
from New Bedford, ma
Expertise:Intermediate
I was a bit hesitant on jumping into the foldable wagon, but my goodness I am so glad I did, I never knew I wanted a phone this long,
Now I can truly multi-task even with the flips smaller screens, not having the ability to use an external display is a bit sad, I do my miss my dex, but it's a drop in the hat
A small price to pay for innovation and a great product
Also the pictures are pretty good too(all unedited)
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exactly What I Expected!
on October 16, 2022
Posted by: Will
from Phoenix
Expertise:Expert
[This review was collected as part of a promotion.] The sole purpose of this phone was to minimize the weight/size of things I carry with me during my daily activities. Such as my wallet, keys, etc. Now that I have this phone and I can pretty much hang it around my neck with my lanyard during work it frees up more space in my pockets for other things I may carry around. Great for minimalist and people alike. Great buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Still loving the flip, has hinge problems
on October 24, 2022
Posted by: FlippyBoy
from Indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre bought this as soon as you could. I had the flip 3 and was so excited with the deal I got for this version. I absolutely love Samsung phones and especially love being able to have a flip phone again. I have an issue with the hinge. I dropped it about 1 ft and the hinge popped out. It looks like this has happened to a lot of people. I always have my phone in it's case and currently have the Samsung case. Like I said, lots of people are having this issue. It has since been fixed but it was a huge hassle. I wish they didn't change the hinge design.
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US