Customer reviews from lenovo.com
Lenovo - IdeaPad Flex 5 16ALC7 2-in1 16" Laptop - AMD Ryzen 7 5700U - 16GB Memory, 512GB SSD - Windows 11 Home
Average customer rating
4.4
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
31
4 Stars
8
3 Stars
2
2 Stars
3
1 Star
1
84%of customers recommend this product.
(
27 out of
32)
Customer Reviews for Lenovo - IdeaPad Flex 5 16ALC7 2-in1 16" Laptop - AMD Ryzen 7 5700U - 16GB Memory, 512GB SSD - Windows 11 Home
Posted by: 9Rockr
from North Dakota
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop has been working great for me. Using it for creating 3d printing files. Perfect for editing and slicing.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: sid g
from Gray Court, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] currently using laptop for college with no flaw best on market for value
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Dissatisfied Buyer2022
from California
Verified Purchase:Yes
I bought 3 of them less than 1 month ago. Screens of ALL 3 of them stopped working in a matter of days.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, October 10, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Ric Rod
from Charleston, SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] S0 far this was a good choice and I am pleased with this purchase.
Written by a customer while visiting lenovo.com
Posted by: Aritians
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is amazing, the portability, and ease of access when working on the go for college classes is remarkable.
Written by a customer while visiting lenovo.com
Posted by: GabeATI
from Chicago, IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is a good one for the price but with too little capacity for certain programs to run on it.
Written by a customer while visiting lenovo.com
Posted by: TylerC
from California
Verified Purchase:Yes
Great screen and clarity. Light weight for size. Still playing with the details but so far - amazing!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
Great value w/ my Labor Day/Educational discounts!
on October 18, 2022
Posted by: Fortran C Pascal
from Burton, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] This Lenovo IdeaPad Flex 5 (16" AMD) - 82RA000JUS is my first AMD system ever. It is truly impressive. Despite the limitations of being equipped with merely 8GB LPDDR4X-4266MHz (Soldered) the performance is surprisingly quick.
The 2-in-1 design gives it versatility, as do the 16" WUXGA (1920 x 1200), IPS, 45% NTSC, 300 nits, 60Hz Touchscreen and touch sensitive Lenovo Digital Pen. (Though the it is high gloss, the screen remains relatively smudge-free)
Naturally, the keyboard has the renowned Lenovo tactile feedback. It is disappointing that the backlit keyboard cannot be set (even from within the BIOS) to remain on continuously as with the Lenovo laptop that this replaced.
Unfortunately, it is only offered in an 8GB RAM configuration. This is curious, especially when its documents specify that it does support up to a total of 16GB.
The build quality is very high. It has a very solid feel with an aluminum top and an ABS composite base. 1 HDMI, 1 USB-C, 2 USB-A, 1 SDXC SD Card reader, and 3.5mm stereo-mic ports, plus the latest Wi-Fi & Bluetooth protocol make this system compatible with many current and legacy devices.
It has other inputs with a multiple point Touch Pad, 1080p FHD Camera, and a Fingerprint Reader. The Micron 512GB M.2 2242 PCIe Gen4 TCL SSD benefits the overall performance significantly.
After Windows 11 updates, installing several applications, and updating drivers, the Fingerprint Reader no longer is functional. Windows Face Recognition never was functional. Clearly, these are software issues yet neither Microsoft nor Lenovo support have the correct answers. It has become evident that I must resolve these issues myself (no surprise).
Is this system perfect? No. And nor is their support (little expertise beyond reading from a script). However, with a few simple improvements it would come extremely close.
I can highly recommend it (If hardware and software conflicts are not a deterrent).
I would recommend this to a friend!
Written by a customer while visiting lenovo.com