Customer reviews from frigidaire.com
Frigidaire - Gallery 30" Gas Cooktop - Stainless Steel
Average customer rating
4.5
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
38
4 Stars
10
3 Stars
4
2 Stars
2
1 Star
1
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Frigidaire - Gallery 30" Gas Cooktop - Stainless Steel
Customer Rating
5
on October 26, 2023
Posted by: Paloligl
I am so happy with the gas range looks fenomenal and is perfect for my space
Written by a customer while visiting frigidaire.com
Customer Rating
5
Replacement cook top
on March 26, 2024
Posted by: Richie1386
[This review was collected as part of a promotion.] We think the new cook top looks great and has performed well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on April 13, 2024
Posted by: Hottie5
[This review was collected as part of a promotion.] Love it, the look the quality and the functionality of it. The center burner is great at heating things quickly.
Written by a customer while visiting frigidaire.com
Customer Rating
5
cooker
on August 20, 2024
Posted by: arkm
[This review was collected as part of a promotion.] great top. quickly heats & cooks to perfecton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Grate rubber feet
on August 21, 2024
Posted by: Joe bowling
I gave only three stars because I am still in shock that one of my cooktop grates came without a rubber feet and when I called for a replacement it was denied. She wanted me to buy a new grate. Unbelievable. Very unhappy with this company. What I want it was a simple rubber feet.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 22, 2024
Hi, Joe. Thank you for bringing this to our attention. We sincerely apologize for any inconvenience, and we are pleased to inform you that we are here to help you out. We hope that proper assistance was provided in regard to the missing parts from your cooktop. If additional help is needed, please don't hesitate to connect with our specialists at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST or via chat online at Frigidaire.com.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
2
Electrolux is loosing it.
on December 3, 2024
Posted by: Old Engineer
Product is missing the seals as shown in Fig 6. I reused the old seals. The hold down clamp as designed and documented cannot work due to fundamental engineering error. I modified both of them and they work perfect. 18,000 Btu/Hr burner needs a smaller orifice because the regulator cannot be adjusted! Swed's are supposed to be better than this. Frigidaire was to send out a service tech but they never showed or called.
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 4, 2024
Thank you for bringing these issues to our attention, and we sincerely apologize for the inconvenience you’ve experienced. We understand how frustrating it must be to encounter missing parts, engineering issues, and a service appointment that was missed without any communication. Based on the information from your account, we see that you’ve been in contact with our customer care team and are working towards a resolution. We appreciate your efforts to resolve the issue on your own, and we regret that the service technician did not arrive as scheduled. If you require any further assistance or would like to discuss your concerns further, please don’t hesitate to reconnect with us. You can reach us via live chat at Frigidaire.com or by calling 1-800-374-4432 between 8:30 AM and 8:00 PM EST, Monday through Friday. We truly value your feedback and are committed to resolving this matter to your satisfaction. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Bsmith
on December 11, 2024
Posted by: Bsmith155
I got the gas stove top today. It was magnificent. It fit in the place that it needed to very easy to use. Great instructions cooks magnificent so glad I purchased this. If anyone decide to get a stove top this is the one to get.
Written by a customer while visiting frigidaire.com