Customer reviews from frigidaire.com
Frigidaire - Gallery 30" Gas Cooktop - Stainless Steel
Average customer rating
4.5
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
38
4 Stars
10
3 Stars
4
2 Stars
2
1 Star
1
90%of customers recommend this product.
(
35 out of
39)
Customer Reviews for Frigidaire - Gallery 30" Gas Cooktop - Stainless Steel
Customer Rating
3
Works great, but flawed finishes
on December 28, 2016
Posted by: gdw1
from Vacaville, CA, United States
[This review was collected as part of a promotion.] We installed this cook top last spring, but within a month it started losing the rubber feet from the bottom of the grates. Frigidaire reluctantly sent me a replacement kit for those feet, and I have certainly used it. Now a small circle of the enamel finished popped off near the igniter of the central burner. I will see how Frigidaire responds to my complaint about that. Otherwise the cook top functions well.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 12, 2017
Thank you for sharing your cooktop experience with us, gdw1. I can only imagine how frustrating this matter has been for you. Our records indicate you have been in touch with an agent who is working diligently to address this matter. I am sending in a Voice of the Consumer feedback form in your name, concerning your observations about your cooktop’s finish. The feedback is reviewed online by our product gurus, who I'm sure will find value in your observations. Should you have any questions, please reconnect with our Customer Engagement Center at 877-435-3287 or 706-860-4110. The hours for the Customer Engagement Center are 8am to 8pm Monday through Friday and Saturday 9am to 6pm EST. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
beautiful cooktop
on January 20, 2017
Posted by: etchingham
from roseville ca 95747
[This review was collected as part of a promotion.] Love this cooktop, Great heat source and easy to clean.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Powerful burners
on January 24, 2017
Posted by: Mangiabene
from California
[This review was collected as part of a promotion.] I am still adjusting to the heating capacity of this cooktop, but I certainly enjoy having so much range. I still have to pay attention that I haven't set the flame too high. I really enjoy the continuous grate, which allows for taking a pan off the burner when needed. The grates are just two pieces, so they are a bit heavy, and unfortunately the rubber pads they rest on are tiny, and if you don't pay attention you'll have the grates resting directly on the cooktop surface and scratching it. After I had a large pot simmering for hours I noticed the rubber pad that was subjected to the most heat split and looked as though it may have melted a bit. They should definitely develop a more substantial pad.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
I love the styling
on May 20, 2017
Posted by: Esquire
from Evansville, IN, United States
[This review was collected as part of a promotion.] The styling will allow me to can fruits and vegetables more easily. I really needed the fifth burner!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just What We Needed
on June 29, 2017
Posted by: BettLew
from Milwaukee, WI, United States
[This review was collected as part of a promotion.] We bought this a couple months ago and it has worked out fine. We are enjoying this cooktop. It looks nice.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Gallery Cooktop - 36"
on July 8, 2017
Posted by: jimper
[This review was collected as part of a promotion.] I like it! Functional, straight-forward, and does what it says.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
excellent cooking surface
on August 16, 2017
Posted by: pegfox
from So. California
[This review was collected as part of a promotion.] Easy to clean. Burners light at first try. Large middle burner very useful.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Layout, Great Looking, Great Feature
on August 19, 2017
Posted by: Elvvva
from Woodside, NY, United States
[This review was collected as part of a promotion.] Bought this to replace an old one with max 11000 BTU.
My parent they love to cook. This one with 18000 BTU & 12000 BTU on the front, it provide enough power to make things faster.
Continuous grates is great, layout is nicely placed, so the pot won't to too closed to each other.
My parent they love to cook. This one with 18000 BTU & 12000 BTU on the front, it provide enough power to make things faster.
Continuous grates is great, layout is nicely placed, so the pot won't to too closed to each other.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com