Customer reviews from intexcorp.com
Intex - Dura Beam Deluxe Queen Airbed with Built in Pump and Ultra Plush Headboard - Gray
Average customer rating
4.3
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
28
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
5
88%of customers recommend this product.
(
22 out of
25)
Customer Reviews for Intex - Dura Beam Deluxe Queen Airbed with Built in Pump and Ultra Plush Headboard - Gray
Customer Rating
1
Warranty... What warranty??
on March 5, 2025
Posted by: Al 1234
Gender:Male
Deflated from the beginning. Try to get warranty. Ha!!! Will never buy or recommend Intex product due to poor warranty service. Unless they decide to honor the warranty.
Response from intexcorp.comBy Intex Consumer Service, March 6, 2025
We’re truly sorry to hear about your experience with our warranty service. The limited manufacturer warranty for this model is valid for one year from the date of purchase, and a receipt (or order/delivery confirmation for online orders) is required for warranty eligibility. If you meet these requirements, we encourage you to reach out to us via chat at intexcorp.com or by calling 310-549-8235 for further assistance. We’d love the opportunity to resolve this for you. Thank you for sharing your feedback.
Written by a customer while visiting intexcorp.com
Customer Rating
1
Poor quality mattress
on March 26, 2025
Posted by: dpeters23
from Huntington, NY
Gender:Male
I am on my third mattress. The other two lasted about 4 months before they started to leak. I would have preferred a refund for this grossly inferior product but it is not their policy.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, April 3, 2025
We apologize for the issues you've experienced with the airbed. We understand your frustration and encourage you to reach out to us for product support via chat at intexcorp.com or by phone at 310-549-8235. For refunds, please contact the retailer directly.
Written by a customer while visiting intexcorp.com
Customer Rating
1
Poor engineering
on April 2, 2025
Posted by: Shannon
from Maryland
Gender:Female
My first one of these deflated with no holes. I guess the engine wore out. I was sent a replacement a month ago and 3 weeks in, I found a hoke in the replacement. So two intex mattresses in less than three months and I'm on the floor again with deflated mattresses.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, April 3, 2025
We're sorry to hear about your experience. While Intex products are designed for durability, we understand your frustration with these issues. For further assistance, please reach out to Intex via chat at intexcorp.com or call 310-549-8235.
Written by a customer while visiting intexcorp.com
Customer Rating
5
Great bed
on May 2, 2025
Posted by: NKK
Just got the bed and it’s great. Really holds the air over multiple days. It’s soft and isn’t cold. Great buy
Response from intexcorp.comBy Intex Consumer Service, August 27, 2025
We’re so glad you’re enjoying our product! If you ever need assistance, you can reach us via chat at intexcorp.com or by calling 310-549-8235. Our team is always here to help!
Written by a customer while visiting intexcorp.com
Customer Rating
1
Dead air pump after first use.
on August 19, 2025
Posted by: Robert
from AL
Gender:Male
Pump no longer works. I deflated air mattress. When I tried to reinflate the mattress the pump wouldn't work. What a waste of money. Will never buy Intex products again.
No, I would not recommend this to a friend.
Response from intexcorp.comBy Intex Consumer Service, August 29, 2025
We’re very sorry to hear about your experience and understand your frustration. Please contact us via chat at intexcorp.com
or by phone at 310-549-8235 so we can assist you and resolve this promptly.
or by phone at 310-549-8235 so we can assist you and resolve this promptly.
Written by a customer while visiting intexcorp.com
Customer Rating
3
They LEAK!!!
on September 4, 2025
Posted by: orchunter
from Los Angeles
Gender:Male
I bought two of these beds and both started leaking within weeks. I’d wake up in the morning wrapped in rubber, nearly on the floor. They were replaced, and the current one is holding air and feels comfortable. I like the bed overall, but they really shouldn’t leak so badly in the first place.
Response from intexcorp.comBy Intex Consumer Service, September 8, 2025
We’re very sorry for the trouble you experienced with leaking beds—it’s frustrating to deal with replacements and disrupted sleep. We’re glad the current one is working better and appreciate your feedback on improving quality and reliability.
Written by a customer while visiting intexcorp.com