Customer reviews from https://www.asus.com
ASUS - 27" IPS LCD FHD 60Hz Monitor (VGA, USB, HDMI) - Black
Average customer rating
4.3
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
8
4 Stars
1
3 Stars
4
2 Stars
0
1 Star
0
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for ASUS - 27" IPS LCD FHD 60Hz Monitor (VGA, USB, HDMI) - Black
Posted by: frazgo
Verified Purchase:Yes
Stupid Easy installation and use right out of the box. This is a terrific monitor, truly plug and play in windows 11 with no hiccups in using the speakers, camera and mic. No fiddling with drivers at all. The owners installation manual is skimpy, but for something so easy to use immediately, who needs a complicated manual.
Written by a customer while visiting https://www.asus.com
Posted by: Defiantstorm
Frequency of use:Daily
Verified Purchase:Yes
I wanted a conference monitor with MSFT win Hello Capability. But due to my ignorance, the camera is not compatible as it is not IR so the monitor is not of 100 percent use to me.
Response from https://www.asus.comBy CLM, July 14, 2025
Dear Defiantstorm,
Thank you for your comment.
We certainly understand the inconvenience this may have caused if this monitor didn't meet your needs. Correct, this monitor comes with a 2.0M pixel CMOS-sensor camera, not an IR type, it is not compatible with Windows Hello. If you need more information or further assistance with this product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We certainly understand the inconvenience this may have caused if this monitor didn't meet your needs. Correct, this monitor comes with a 2.0M pixel CMOS-sensor camera, not an IR type, it is not compatible with Windows Hello. If you need more information or further assistance with this product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
I love the ASUS monitor. The only issue that bothers me is that the camera doesn't function with Windows Pro 11 or the camera is not functioning. In order to maintain a good customer relationship why didn't you state that in your product description. Or you should have replaced my monitor with a monitor that is compatible with Windows Pro 11. I think you could have done better. Tina ONeill
Written by a customer while visiting https://www.asus.com
Posted by: Lrey
Verified Purchase:Yes
Easy to set up. I had 2 screens and they both were working in minutes.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Verified Purchase:Yes
Love the broad and clear view I have--sharp color---bright clarity---Camera for Zoom calls pops up and can be hidden!! Great Monitor!!!
Written by a customer while visiting https://www.asus.com
Posted by: Emil B
Frequency of use:Daily
Verified Purchase:Yes
I am retired and was looking for an economical and sharp color screen for basic graphics and photos. I also needed a camera and mic for online chats. The setup was pretty easy, although the instructions could have been a little clearer.
Written by a customer while visiting https://www.asus.com
Posted by: drsmi1es
Verified Purchase:Yes
This monitor is fine, however the built-in camera does not work. The monitor came with no instructions on how to access the built-in camera. When you go to the manufacturere's website, there is no information on how to access the camera. Buy a different model!
Response from https://www.asus.comBy CLM, August 30, 2024
Dear Drsmiles,
We certainly understand the inconvenience this may have caused if the built-in camera is not working.
In order to access the built-in came from the monitor, the camera appplication in Windows needs to be launch and select the camera source from the monitor. Also, verify if the PC fully support the monitor.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We certainly understand the inconvenience this may have caused if the built-in camera is not working.
In order to access the built-in came from the monitor, the camera appplication in Windows needs to be launch and select the camera source from the monitor. Also, verify if the PC fully support the monitor.
If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: DocMP
Frequency of use:Daily
Verified Purchase:Yes
Good monitor. Great size and clarity. Camera quality is not great, but it gets the job done
Written by a customer while visiting https://www.asus.com