Customer Reviews for ZLINE - 48 in. Wide 8 Burner Autograph Legacy Dual Fuel Freestanding Range in White & Black Accents - Stainless Steel
Customer Rating
1
Oven doesn’t come to temp after two failed models.
on August 27, 2022
Posted by: DBEagle
We are on our third stove with z line. The ovens have all failed to come up to temperature, maintenance hasn’t been able to correct the problem leading to two replacements and now our second replacement is presenting with the same issue. We will not be purchasing through z line again unfortunately. Stove top and functionality we loved but seems there’s issue with design/quality of parts. Hassle altogether.
No, I would not recommend this to a friend.
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Service, August 30, 2022
Hello! Thank you for your review. We are very sorry to hear you have had such a frustrating experience with your ZLINE range, and we really appreciate you bringing this issue to our attention. One of our Customer Service Supervisors will be reaching out to you directly to further address this unfortunate situation.
Not gonna pretend to know a lot about cooking ranges but based on my experience with a number of ovens, this is the best so far. Even without a digital display that tells the temperatures, it's still easier to operate. It doesn't matter what I want to cook. I can set the oven's to just the right temperature and the result is amazing.
Looks like Zline is doing well. I've seen this range a couple of years back and it appears like it's selling well. I wouldn't be surprised if people will still buy it in future. It sure is an amazing model. Mine still works fine.
I would recommend this to a friend!
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Service, August 16, 2022
Hello,
Thank you for your feedback! We're happy to hear that you're still enjoying your range after a few years of ownership, and are happy to help with any questions you may have on additional appliances. Please don't hesitate to reach out at zlinekitchen.com/contact if we can do anything for you. Thank you!
Now that's attainable luxury. I bought this range because I was convinced it lives up to my expectations. I also recommend it to my loved ones and friends. I'm buying more items soon when we finally get started with our little renovation. I just hope we can still afford most of them before we finish haha.
It would have been nicer if they add more white accent to serve as a guide or outline for the functions. I just think it's too black. But in terms of performance, I am speechless. This is practically the best range we've ever owned. I'm not saying that because it's the biggest but the structure and overall appeal are just beyond what you would expect from a range in this category.
I would recommend this to a friend!
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Service, August 15, 2022
Hi Joe,
Thank you for your feedback! We're thrilled to hear that you're enjoying your new Dual Fuel Range and its features. If there is anything we can do for you, please reach out at zlinekitchen.com/contact. Thank you!
Bought one for my sister for her wedding. She couldn't believe it. After all, they were thinking of moving to their own home quickly but still worry about furniture and stuff. She loved it so much.
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Service, August 11, 2022
Hello Amanda! Thank you for your review! We are thrilled to hear how much your sister is enjoying her new ZLINE Range. Please let us know if we can provide further assistance. Thank you!
Nice looking unit that functions well. Seems to be well built for the money. Burners are adjustable which was a nice surprise and since we are on propane it was nice to be able to get the minimum heat down. .
I would recommend this to a friend!
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Service, July 25, 2022
Hello!
Thank you for your review! We're so happy to hear that you're enjoying the design and functionality of your new ZLINE range. If there is anything we can do for you, please feel free to reach out at zlinekitchen.com/contact. Thank you!
My six years old has a painful accident with our old stove. He tried to open it halfway and for some reasons it snapped back too quickly. I was so furious cos it almost took one of his fingers. I noticed that this range has a door stopper, which is cool because then I can keep the oven door open at my desired angled. I’m impressed.
I would recommend this to a friend!
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Service, June 20, 2022
Hello! Thank you for your positive feedback! We are happy to hear you are enjoying your ZLINE Dual Fuel Range. As you have experienced, ZLINE door hinges are designed to stay put. Please let us know if we can provide further assistance. Thank You!