Customer Reviews for ZLINE - 48 in. Wide 8 Burner Autograph Legacy Dual Fuel Freestanding Range in White & Black Accents - Stainless Steel
Customer Rating
5
Beautiful Range Cooks as Good as it Looks
on July 7, 2023
Posted by: Brent Wesbury
My first time buying a Commercial Grade Range and I couldn't be happier. Burners are even and HOT. Oven heats quickly and cooks excellent. My kitchen never looked better.
We like the stove overall. We purchased it because we were looking for an industrial look with minimal electronics to go bad. We have a couple of reservations. First is the inability to determine when the oven reaches temperature. A mechanical dial thermometer through the door would be appreciated. The second issue is, recently an oven heat element has stayed on after the control is turned to the of position. When the fan stops, this causes the controls to get hot. We have to wiggle the oven control to get the heat element to shut off. I have not yet turned in a warranty claim for this issue.
I would recommend this to a friend!
Response from zlinekitchen.comBy Customer Service, June 22, 2023
Hello Dennis! Thank you for reaching out, we are sorry to hear these issues have arisen. We would highly advise contacting our customer service team with these issues as they will be able to troubleshoot and find a solution. Please reach out to https://zlinekitchen.com/contact and reference this review and the team will be happy to assist you! Have a great day!
We purchased the 36" Zline range a few months ago for our 1906 farmhouse we're renovating. It's my first time cooking with gas and I'm enjoying the even cooking. With removable grills, the range top has been easy to clean. I also love the look of the range; it's what I was hoping for!
I'm a home cook trained by a professional chef, so quality and size are important. This free standing range is not only beautiful, but works fantastic. And it cleans up like a dream. And ZLINE's customer service - wow! We had an issue with the range that required a technician to come out twice. This was arranged with no delay and with no argument. ZLINE ended up replacing our original range. The replacement was sent promptly and they made it so easy for us to send back the faulty unit. They really stand behind their product. The new range works beautifully. The cast iron grates are lightweight and darken to a gorgeous patina, the oven racks are easy to move and remove. The oven size is perfect - I can fit a full size sheet pan in it. I love everything about it.