Customer Reviews for ZLINE - 48 in. Wide 8 Burner Autograph Legacy Dual Fuel Freestanding Range in White & Black Accents - Stainless Steel
Customer Rating
5
Excellent range!
on September 27, 2024
Posted by: Katie Krejci
We've had this range for a year now and it's amazing! The heavy cast iron grates handle my large post well and it cooks/bakes evenly. It's also gorgeous! It's the first thing that people ask about as soon as they walk in the door.
What exactly makes a kitchen range good? Is it a ton of features that hardly work and that nobody ends up using? Of course not. Is it a high price point that you can subtly let slip to your friends? I hope not, otherwise you’re in this for the wrong reasons. I can confidently say what you’re looking for in a range can be explained just by looking at this beauty. Brass burners and a great price, I couldn't be happier. 10/10
Purchased our Zline at the end of June and has been nothing short of fantastic when preparing for a large amount of guests. We knew we needed an additional row of burners and this range was the same price as some of the more standard models but a lot more professional looking. Gotta be careful on the sears, but super happy with it!
The unit is very nice and looks amazing but when the oven is in it whistles. Not sure why but it’s very annoying
Response from zlinekitchen.comBy Customer Service, August 22, 2024
Hello Sherry! Thank you for taking the time to reach out to us. We are glad to hear that you are loving your range. However, the whistling does not sound like a normal function and we would like to troubleshoot this with you. Please reach out to ZLINE at zlinekitchen.com/contact and they would be happy to assist you. Thank you!
The lone oven we have is just ok. The stove top eyes don’t burn as well as expected, plus any sort of air blowing on them shift the heat so much it won’t heat a pot/pan well. It take at least 20 minutes or more to boil water.
Lastly, the oven works well on convection and cooks evenly but the other settings cause the oven to cook very unevenly.
No, I would not recommend this to a friend.
Response from zlinekitchen.comBy Customer Service, August 22, 2024
Hello! Thank you for taking the time to reach out to us. We are sorry to hear that you are not completely satisfied with your ZLINE range. This sounds like your burners need to be adjusted, which can be easily done with the flame adjustment tool (small screwdriver) included with your range. This screwdriver is specific to ZLINE ranges, and the use of other screwdrivers will cause damage to the burners. If you did not receive this part, our team would be happy to send this to you! Additionally, it sounds like the High Bake function is being used for cooking purposes. The High Bake should only be used to preheat the oven. Once the oven reaches temp (indicator light turns off), you will need to switch it to Low Bake to initiate the correct baking element. We would be happy to look into this further! Please reach out to us at zlinekitchen.com/contact and our team can assist. Thank you!