Customer reviews from zlinekitchen.com
ZLINE - Autograph 36 in. 4.6 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners & Convection Oven w/ Gold Accents - Stainless Steel/Polished Gold Accents
Average customer rating
4.7
(361 Reviews)
Rating breakdown 361 reviews
5 Stars
307
4 Stars
27
3 Stars
10
2 Stars
6
1 Star
11
93%of customers recommend this product.
(
311 out of
334)
Customer Reviews for ZLINE - Autograph 36 in. 4.6 cu. ft. Legacy Freestanding Dual Fuel Range with 6 Burners & Convection Oven w/ Gold Accents - Stainless Steel/Polished Gold Accents
Customer Rating
1
Issues since we got it
on September 10, 2021
Posted by: Pastaguy
from Toledo
Had issues with the oven since we had it. Never even baking. Now it is off by 100 degrees. Never ever buy another.
No, I would not recommend this to a friend.
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
I Love the dual features
on May 1, 2023
Posted by: Anonymous
I bought and had the stove, hood & microwave oven drawer installed about a month ago and getting compliments every day
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com
Customer Rating
2
Nice looking but not without problems
on August 26, 2021
Posted by: SeanMPLWD
from Maplewood, Naj
We bought this stove and love the look but have an unresolved issue with the oven temperature knob. It spins and comes off and doesn’t set the temperature so our oven has been unusable. Zline has said they are sending someone but we have no date yet. Also all the burners require setting the flame height with the provided screw driver but some of the knobs are pretty hard to get off to do it. A minor complaint is that there are crevices that food can easily fall into that are almost impossible to clean. This was the best option available for a 24” range but looking back it may have been better to have gone with something less fancy and less expensive. Shipping however was great. Range arrived on time unlike other appliances and once the burners are set it cooks well. Happy to revise the review once the oven is fixed but honestly it should work the first time around.
No, I would not recommend this to a friend.
Written by a customer while visiting zlinekitchen.com
Posted by: NO2021
from MA
Verified Purchase:Yes
RUN ! its not what it claims unless you like hot air blowing into your waist while using the cook top NO baking and cooking together ...
No, I would not recommend this to a friend.
Written by a customer while visiting zlinekitchen.com
Customer Rating
1
Bad Warranty
on February 25, 2022
Posted by: No Range Mike
from Oconomowoc, WI
[This review was collected as part of a promotion.] We bought this dual fuel range and the electric oven failed just after one year with no warranty left. It's impossible to find anyone who works on Z-Line. If they were such a high end product like they claim you'd think that they'd back their products with a better warranty. Now we're shopping again and this time we're going to buy a better product!
No, I would not recommend this to a friend.
Response from zlinekitchen.comBy Zline Kitchen and Bath, Customer Service, March 3, 2022
Hello,
Thank you for your feedback. We apologize to hear that you are experiencing issues with your range and would love to troubleshoot any issues with you. Please contact our customer support team at zlinekitchen.com/contact for further assistance. We look forward to working with you.
Thank you!
Thank you for your feedback. We apologize to hear that you are experiencing issues with your range and would love to troubleshoot any issues with you. Please contact our customer support team at zlinekitchen.com/contact for further assistance. We look forward to working with you.
Thank you!
Written by a customer while visiting zlinekitchen.com
Customer Rating
1
Oven doesn’t come to temp after two failed models.
on August 27, 2022
Posted by: DBEagle
We are on our third stove with z line. The ovens have all failed to come up to temperature, maintenance hasn’t been able to correct the problem leading to two replacements and now our second replacement is presenting with the same issue. We will not be purchasing through z line again unfortunately. Stove top and functionality we loved but seems there’s issue with design/quality of parts. Hassle altogether.
No, I would not recommend this to a friend.
Response from zlinekitchen.comBy ZLINE Kitchen and Bath, Customer Service, August 30, 2022
Hello! Thank you for your review. We are very sorry to hear you have had such a frustrating experience with your ZLINE range, and we really appreciate you bringing this issue to our attention. One of our Customer Service Supervisors will be reaching out to you directly to further address this unfortunate situation.
Written by a customer while visiting zlinekitchen.com
Customer Rating
1
Should have bought a Viking or Wolf
on February 26, 2022
Posted by: Thomas
from New Mexico
[This review was collected as part of a promotion.] Very disappointed…oven bakes uneven burnt in back and raw in front. Burners don’t always ignite…must keep a lighter handy. Can’t get a griddle.
No, I would not recommend this to a friend.
Response from zlinekitchen.comBy Zline Kitchen and Bath, Customer Service, March 3, 2022
Hi Thomas,
Thank you for your feedback. We apologize that you are experiencing some issues with your new range and are happy to troubleshoot with you. Please contact zlinekitchen.com/contact so our customer support team can further assist you.
Thank you!
Thank you for your feedback. We apologize that you are experiencing some issues with your new range and are happy to troubleshoot with you. Please contact zlinekitchen.com/contact so our customer support team can further assist you.
Thank you!
Written by a customer while visiting zlinekitchen.com
Posted by: Gosidney
from Idaho
Verified Purchase:Yes
So far so good! Our dual fuel range arrived in perfect condition! It was extremely protected and perfect out of the box. It looks fantastic in our kitchen.
I would recommend this to a friend!
Written by a customer while visiting zlinekitchen.com