Customer reviews from zlinekitchen.com
ZLINE - Dual Fuel Range with Gas Stove and Electric Oven in Stainless Steel with White Matte Door and Champagne Bronze Accents - Multicolor
Average customer rating
4.7
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
92
4 Stars
7
3 Stars
2
2 Stars
3
1 Star
3
90%of customers recommend this product.
(
90 out of
100)
Customer Reviews for ZLINE - Dual Fuel Range with Gas Stove and Electric Oven in Stainless Steel with White Matte Door and Champagne Bronze Accents - Multicolor
Posted by: Judy in ohio
from Ohio
Verified Purchase:Yes
I’m disappointed in the fact the the burners don’t turn down to a simmer temperature. I have vegetables on one burner and potatoes on another and they both boiled on the lowest setting. Also, the oven leaked a lot of hot air into the kitchen. I expected the oven to be sealed and to bake evenly. My cookies took twice as long to bake as they should have! So far, after the first day, I have to say I am disappointed in the performance of the range and the oven. I think I made a mistake with this range!!
No, I would not recommend this to a friend.
Response from zlinekitchen.comBy Customer Service, April 24, 2023
Hello Judy,
Thank you for reaching out to us. We are sorry to hear that you are experiencing these issues with your ZLINE range. What you are experiencing does not sound like the normal function of our products. Our flames are able to be adjusted to ensure that your pans do not burn or boil over on the lowest setting, and your range should have come with a small yellow screwdriver to adjust your flames. If not, please reach out to ZLINE and their team can assist in sending this part over. Additionally, regarding the heat leaking out the door, we would like to look into this to see if we can provide troubleshooting or a replacement. Their team would be happy to help go over some troubleshooting steps since you are experiencing longer cook times than normal and find a solution! Please contact ZLINE customer service at zlinekitchen.com/contact and reference this review and your information, and their team can assist you on how to move forward. Thank you!
Thank you for reaching out to us. We are sorry to hear that you are experiencing these issues with your ZLINE range. What you are experiencing does not sound like the normal function of our products. Our flames are able to be adjusted to ensure that your pans do not burn or boil over on the lowest setting, and your range should have come with a small yellow screwdriver to adjust your flames. If not, please reach out to ZLINE and their team can assist in sending this part over. Additionally, regarding the heat leaking out the door, we would like to look into this to see if we can provide troubleshooting or a replacement. Their team would be happy to help go over some troubleshooting steps since you are experiencing longer cook times than normal and find a solution! Please contact ZLINE customer service at zlinekitchen.com/contact and reference this review and your information, and their team can assist you on how to move forward. Thank you!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Great American Product‼️
on April 26, 2023
Posted by: Joel
The Z-Line RG-36 is fantastic oven and stove. They back their product and the recall took less than an hour. For more than half the price of a Viking or wolf you won't be disappointed.
I would recommend this to a friend!
Response from zlinekitchen.comBy Customer Service, April 27, 2023
Hello Joel,
Thank you for taking the time to write us a review, we appreciate the feedback. We are so glad to hear that the recall went smoothly and was quick! If you have any questions or concerns please don't hesitate to reach out. Have a wonderful day!
Thank you for taking the time to write us a review, we appreciate the feedback. We are so glad to hear that the recall went smoothly and was quick! If you have any questions or concerns please don't hesitate to reach out. Have a wonderful day!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
My range is amazing!
on April 27, 2023
Posted by: Devan
I've had my range for a little under a year and I love it! Clean-up is easy, and cooking is out of this world!
I would recommend this to a friend!
Response from zlinekitchen.comBy Customer Service, April 27, 2023
Hello Devan,
Thank you for leaving us a 5-star review, we appreciate the feedback! We are glad to hear that you are enjoying your range and it's meeting all your expectations. Have a wonderful day!
Thank you for leaving us a 5-star review, we appreciate the feedback! We are glad to hear that you are enjoying your range and it's meeting all your expectations. Have a wonderful day!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Great Product!
on April 27, 2023
Posted by: James Taylor
We love our new Z Line oven! Its great! Thank you!
I would recommend this to a friend!
Response from zlinekitchen.comBy Customer Service, April 28, 2023
Hello James,
Thank you for taking the time to write us a great review, we appreciate the feedback! We are so glad that you love your ZLINE oven. We can't wait to hear about your other appliances! If you have any questions or concerns please don't hesitate to contact us at zlinekitchen.com/contact. Have a wonderful day!
Thank you for taking the time to write us a great review, we appreciate the feedback! We are so glad that you love your ZLINE oven. We can't wait to hear about your other appliances! If you have any questions or concerns please don't hesitate to contact us at zlinekitchen.com/contact. Have a wonderful day!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Great quality
on April 28, 2023
Posted by: Anonymous
Awesome unit, it really makes a statement in any home. Quality also feels very good. This unit should last a long time!
I would recommend this to a friend!
Response from zlinekitchen.comBy Customer Service, May 1, 2023
Hello Kyle,
Thank you for taking the time to write us a review, we appreciate the feedback! We are glad to hear that your range is a statement in your home, it's an eye-catcher. Please don't hesitate to reach out if you have any questions. Have a great day!
Thank you for taking the time to write us a review, we appreciate the feedback! We are glad to hear that your range is a statement in your home, it's an eye-catcher. Please don't hesitate to reach out if you have any questions. Have a great day!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
AWESOME
on April 28, 2023
Posted by: MICHAEL GAPPY
HANDS DOWN BEST STOVE IVE EVER USED EVERYONE SHOULD OWN
I would recommend this to a friend!
Response from zlinekitchen.comBy Customer Service, May 1, 2023
Hello Micheal,
Thank you for leaving us an amazing review, we appreciate the feedback. We are so glad to hear that you are enjoying your range and that it is meeting all your expectations! Have a great day
Thank you for leaving us an amazing review, we appreciate the feedback. We are so glad to hear that you are enjoying your range and that it is meeting all your expectations! Have a great day
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
amazing product!!
on April 28, 2023
Posted by: brett taylor
couldnt be happier with this range ! cooks evenly works great!
I would recommend this to a friend!
Response from zlinekitchen.comBy Customer Service, May 1, 2023
Hello Brett,
Thank you for taking the time to write us a 5-star review! We are happy to hear that your range is functioning correctly, and meeting all your expectations! Please feel free to reach out if you have any questions. Have a wonderful day!
Thank you for taking the time to write us a 5-star review! We are happy to hear that your range is functioning correctly, and meeting all your expectations! Please feel free to reach out if you have any questions. Have a wonderful day!
Written by a customer while visiting zlinekitchen.com
Customer Rating
5
Excellent product
on April 30, 2023
Posted by: James
This range really enhanced the look of my project the stainless black and white really lend to the modern style well. The range is very clean lined and sophisticated it is easy to install and use. My buyers appreciate the quality and the investment is well worth it! Best price quality AND AVAILABILITY hands down
I would recommend this to a friend!
Response from zlinekitchen.comBy Customer Service, May 1, 2023
Hello James,
Thank you for writing us such a great review, we appreciate the feedback. You are right the black, white, and stainless all together bring out a modern style that you can't get in most places! We are so happy to hear that your range is treating you well. Have an amazing week!
Thank you for writing us such a great review, we appreciate the feedback. You are right the black, white, and stainless all together bring out a modern style that you can't get in most places! We are so happy to hear that your range is treating you well. Have an amazing week!
Written by a customer while visiting zlinekitchen.com