Customer reviews from lg.com
LG - 24.5 Cu. Ft. French Door Smart Refrigerator with Slim SpacePlus Ice - Stainless Steel
Average customer rating
4.4
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
22
4 Stars
7
3 Stars
5
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
2 out of
2)
Customer Reviews for LG - 24.5 Cu. Ft. French Door Smart Refrigerator with Slim SpacePlus Ice - Stainless Steel
Posted by: Jsbraun
from Farmington Hills Mi
Verified Purchase:Yes
I bought this almost a year ago and I love it. It keeps ice at the ready, which my dog loves... the craft ice is really great. It keeps my drinks cold longer without watering down the drink. It is the best fridge I have ever owned.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DawnOBar
from Santa Barbara CA
Verified Purchase:Yes
I love the size because it fits perfectly in my space. I’ve always wanted a bottom freezer and this fits the bill.
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
4
Features
5
Value
3
Response from lg.comBy Jai., LG Social., June 15, 2023
Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.
`Jai
`Jai
Written by a customer while visiting lg.com
Customer Rating
5
Very Quiet and simple to use. The room is great.
on June 30, 2023
Posted by: Randy 9135
from New Yror
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this unit in September of 2022. The delivery date was in late December due to back log. The moment i received it I fell in love with the features it offers and the room that it has. I already had the unit for over 6 months and it is still impressing me every day. I recommend it to everyone. Just make sure you have the opening or space big enough to fit.
Pros: ease of use, Style/Design, Performance
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Great Refrigerator. Craft Ice did not work at all
on July 24, 2023
Posted by: Physwiz
from Lake George NY
Verified Purchase:Yes
My wife and I love the refrigerator. The shelves and layout are a great improvement over our prior LG model (which we owned for 15 years). And, the through the door water and ice is excellent. HOWEVER, I chose this model because i was really looking forward to the Craft Ice Feature. It did not work even after 5 attempts to fix by trained technicians. This was disappointing.
Pros: Style/Design
Quality
3
Features
3
Value
3
Response from lg.comBy Ian, LG Social Media, July 28, 2023
Hi! We'd love to hear more about what's going on with your Craft Ice Maker and figure out the best solution! We know exactly how important ice is with summer here, so if you could please reach out with the link below, it'll be our pleasure to help. https://www.lg.com/us/support/contact ^Ian
Written by a customer while visiting lg.com
Posted by: BobbiAnn
from Pipestone, Mn.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Up until a few weeks ago I was really happy with my new LG refrigerator. It has started making a noise and I haven't been able to find anyone to even come to check it out. Most places I contacted won't even look at LG products! I am really disappointed!
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
3
Response from lg.comBy Bryan James Tanjuakioi, LG Social Media, September 13, 2023
Hi, There! We're sorry to learn that you're encountering noise issues with your LG Refrigerator. Here's a helpful link to troubleshoot your specific noise concern with your fridge: https://www.lg.com/us/support/help-library/refrigerator-noises-CT10000021-20150292153479. If the symptoms persists, please send us a private message on Facebook or Twitter @LGUSSupport and we'll be happy to assist you. ^James.
Written by a customer while visiting lg.com
Posted by: bobbiann
Verified Purchase:Yes
Up until a few weeks ago, I was very happy with my purchase. It has started making noises that I don't believe it should be doing. LG hasn't been doing to anything to help me find someone to come to my home to check it out, either. Not happy with the service at all!!
Written by a customer while visiting lg.com
Posted by: Jefftrout66
Verified Purchase:Yes
Like the frig, got the craft icemaker with it. The craft icemaker has been replaced 5 times. So that is a big disapointment.
Quality
3
Features
5
Value
3
Response from lg.comBy LG Customer Experience team, Customer Care, November 14, 2023
Hi Jeff! Thank you for reaching out and for your feedback. We understand how those sorts of repairs can be frustrating. We are happy to hear that the technician has come in and is on it. We appreciate the heads-up. If you run into any more issues or need further assistance reach us on our socials @LGUSSUPPORT.
Written by a customer while visiting lg.com
Posted by: Bayville buyers
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent frigerator. Lots of space. Keeps food fresh longer. But buttons are hard to see and push
Pros: Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com