I needed this fridge as a replacement for one that stopped working. It wasn't LG. I have another LG fridge, but it won't fit in the space in the kitchen. This fridge is just the right size and works very well. We didn't even realize about the craft ice. We were pleasantly surprised. The craft ice will keep my tumbler of water cold all night or all day. I love it. I also love the bins and that one of the shelves splits so you can put in really tall items. Overall, this is a great fridge.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
[This review was collected as part of a promotion.] I purchased this LG French Door Refrigerator/Bottom Freezer a few weeks ago and am very pleased with its functionality. It has an excellent quality build design, with consumer friendly features...(Please read the product details in the LG website for specifics)
[This review was collected as part of a promotion.] We purchased from local dealer and absolutely loved this narrow model that fits our space perfectly. The ice ball’s are a nice fit too.
I bought this refrigerator in September but I did not receive it until December. The only complaint is the crushed ice. When you go and try to use it the ice goes all over the place, The regular cup will not catch all the ice produce,
I bought this refrigerator about two months ago. I enjoy the craft ice feature. I haven't had any issues or problems with the refrigerator.
Pros: Features/Settings
Quality
4
Features
5
Value
3
Response from lg.comBy LG, April 4, 2026
Hi, Joseph. Thanks for sharing this with us. It’s wonderful to hear that your LG Refrigerator (LRFXS2513S) model has been working smoothly these past two months. This unit is known for its spacious interior, smart storage layout, and the popular Craft Ice feature, which adds a nice touch for drinks and entertaining. It’s great that you’re enjoying it without any issues. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy
Took 4 months to receive refrigerator, but love it. Had some problems with water system, but hopefully it is resolved. Customer service rep was very helpful and knowledgeable in helping me. Love my new LG and recommend this refrigerator to all