Customer reviews from lenovo.com
Lenovo - Yoga 7 16IAP7 16" Laptop - Intel Core i7 - 16 GB Memory - 512 GB SSD - Storm Gray
Average customer rating
4.6
(950 Reviews)
Rating breakdown 950 reviews
5 Stars
726
4 Stars
162
3 Stars
30
2 Stars
11
1 Star
21
95%of customers recommend this product.
(
661 out of
695)
Customer Reviews for Lenovo - Yoga 7 16IAP7 16" Laptop - Intel Core i7 - 16 GB Memory - 512 GB SSD - Storm Gray
Posted by: Harry113
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything was great for about 2 weeks until my screen stopped working and I had to return it.
Response from lenovo.comBy Subhash_Lenovo, Customer Service, June 11, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Subhash_Lenovo
Very Respectfully,
Subhash_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
2
Good design, bad quality.
on August 2, 2023
Posted by: Andrewzx
from NYC
[This review was collected as part of a promotion.] bought about a year ago. good design, I especially like that it can be folded up and used as a tablet although I don't use it that often, often as a tent when in the kitchen to watch videos. If you travel a lot then this is what you need. I don't like how hot it is. in the same place sometimes the temperature is above 140 degrees, it is not possible to touch. for this reason, one bolt fell out and now the whole body creaks. at first sight the quality is not bad but it is only at first sight. I'm surprised that lenovo makes such mistakes.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 3, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Riot1
from NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great Computer very fast touchscreen is great hinges seem to be better than previous modles
Written by a customer while visiting lenovo.com
Customer Rating
1
poor experience-camera issue and heating issue
on October 13, 2023
Posted by: sambhav
from INDIA
[This review was collected as part of a promotion.] I bought this laptop Lenovo Yoga 7i 16" 2022 from the official website in the USA, but now i have moved to INDIA.
The webcam Quality is a very poor camera, it has the worst camera I have seen so far on any laptop, even after sitting in front of the laptop I can't even recognize face - images captured from the camera app.
and in normal laptop usage 2-3 chrome tabs only, the laptop backside gets too heated, and beside the fan - heatsink pipe gets extremely hot(even in power saving mode),
my previous laptop was also Lenovo(2016 model) but i had a great experience with it,
but now I am upgrading to the premium series, I am having a poor experience with it.
In normal usage at a room temperature of 40 degrees Celsius, the laptop battery gets heated to 45 degrees celsius-in normal usage in battery saving mode (shown in the Lenovo vantage app)
My laptop is still under warranty- Lenovo please help me, solve this issue.
Serial number- PF48QEHD
product number-82QG0013US
bios version-J1CN40WW
please resolve camera issue and heating issue
The webcam Quality is a very poor camera, it has the worst camera I have seen so far on any laptop, even after sitting in front of the laptop I can't even recognize face - images captured from the camera app.
and in normal laptop usage 2-3 chrome tabs only, the laptop backside gets too heated, and beside the fan - heatsink pipe gets extremely hot(even in power saving mode),
my previous laptop was also Lenovo(2016 model) but i had a great experience with it,
but now I am upgrading to the premium series, I am having a poor experience with it.
In normal usage at a room temperature of 40 degrees Celsius, the laptop battery gets heated to 45 degrees celsius-in normal usage in battery saving mode (shown in the Lenovo vantage app)
My laptop is still under warranty- Lenovo please help me, solve this issue.
Serial number- PF48QEHD
product number-82QG0013US
bios version-J1CN40WW
please resolve camera issue and heating issue
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, October 16, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
Absolutely a work of art that can power through
on August 4, 2022
Posted by: KaseyC
from Provo, UT
[This review was collected as part of a promotion.] I bought this laptop a month ago and it is the nicest laptop I have ever owned. It is fast, very responsive, and has a sturdy build quality. You can tell the difference immediately from cheaper computers made with plastic bodies. The screen is brilliant and vibrant. Even with all the upgrades possible purchased it was not overly expensive and priced competitively. Couldn’t be happier!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
NOW MORE THAN DISAPPOINTED
on February 18, 2023
Posted by: New Yank
from South Daytona, FL
UPDATE - I originally wrote a review on 6 February about my Yoga 7i 16" which I had had for just six weeks. It died and would not accept a charge. I sent it back to them on 7 February and got it back on 17 February. Guess what? It was worse than when I sent it back. I could not turn on the computer without putting in a PIN but as I could not open the computer how am I supposed to turn it on? When I eventually got it on it would not let me change the sign-in option. NONE of the "F" keys would work as expected, depending on what F key you pressed it would do any of the following: open Office Premium Creative Content or open a Google Chrome Help page or open a search box or open the Search and Replace window or put a number of black squares with letters in the middle across the top of the page or open the grammar/spell checker or it highlights all the words you have typed and it is a little difficult to unhighlight them or opens a window showing all the HTML coding, etc. etc. There were lots more stupid things the F keys would do but I won't bore you with them. ESC key light will not turn off. The screen will go dull and then go bright again as nauseum all the time you are using the computer. It will not let me print anything, and so on. It is eight weeks old and it feels as if it has spent more time in Lenovo's workshop than in my home! WHAT A COMPLETE WASTE OF HARD-EARNED MONEY.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 21, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Premium Care at https://www.lenovo.com/us/en/premiumcare.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5
One of the best I have bought in a while
on August 6, 2022
Posted by: CD yt
from New Jersey
I bought this a month ago and it took a while to ship, but it's alright as the performance was very good. My laptop's specs are i5 12500h processor, intel arc a370m, 512 gb, 16gb lpddr5, and artic grey aluminum chassis. The graphics card in my opinion is better than the nvidia rtx 3050, it outperformed it in blender and adobe photoshop, but not in gaming as it beat it by a slight margin of fps. The cpu in this model is really good it stays cool when I want it to and it only gets hotter when I am using it in high performance. The artic grey aluminum chassis is awesome it has a really nice premium look and it's very solid. The ram on this model is also good it's much faster than my older ddr4 ram. My only complaint is that one of the hinges are twisted, I have seen this in many models so it may be common. Overall probably one of the best buys of 2022
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JKNX
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Extremely happy with my purchase. I can multi-task with multiple pages open, and it doesn’t bog down. Fast speed, images are crisp and vibrant. 16” screen is perfect for all Adobe applications.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com