Customer reviews from hp.com
HP - 17.3" Laptop - Intel Core i5-1155G7 - 8GB Memory - 512GB SSD - Pale gold
Average customer rating
4.3 out of 5
4.3
(1,526 Reviews)
Open Ratings Snapshot
Rating breakdown 1,526 reviews
5 Stars
975
4 Stars
304
3 Stars
100
2 Stars
50
1 Star
97
84%of customers recommend this product. 
(
382 out of 454
)
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Customer Reviews for HP - 17.3" Laptop - Intel Core i5-1155G7 - 8GB Memory - 512GB SSD - Pale gold
Customer Rating
2 out of 5
2
Hide and seek
on August 19, 2023
Posted by: Northone
from WI
Verified Purchase:Yes
Difficult to find what I'm looking for. Old PC was more user friendly.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Quality
2 out of 5
2
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good buy
on November 10, 2023
Posted by: Bella3
Verified Purchase:Yes
Works great
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Works Well
on July 22, 2024
Posted by: JBell
Verified Purchase:Yes
This is my everyday at home use laptop. The only upgrades were non glare screen and back lit keyboard. It starts and runs quickly. It does what I need from a computer and I have had no problems so far.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Custom HP laptop
on August 11, 2024
Posted by: Cdhound
from N.E ohio
Verified Purchase:Yes
Love the graphics , super fast but even after lowering the sensitivity to the lowest setting the touch pad is still too sensitive. I can't move the cursor without it changing the screen
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good product
on January 3, 2025
Posted by: UserHP25
Verified Purchase:Yes
Fast with a good price, the only thing that I do not like is the touchpad it is too sensible some times and it is difficult to use
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Died after three weeks.
on July 23, 2025
Posted by: Bob GB
Verified Purchase:Yes
Three weeks after purchasing it it it died, wouldn't boot, and said it had no operating system.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
app not included as per order
on October 17, 2022
Posted by: Anonymous
from Monticello MN
Verified Purchase:Yes
Product is good but they did not put the Home and 21 Student Microsoft app on as was in the order and we are having trouble trying to get it straightened out.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Wifi disconnecting
on January 13, 2023
Posted by: Carl M.
from Huntington Beach, California
Verified Purchase:Yes
The wifi keeps disconnecting and it states:
Problems found
The default gateway is not available
Since day one that I opened this item it started doing this. I would like to return this if this doesn’t get resolved. We have multiple gadgets at home and our wifi is running perfectly. Every time my laptop disconnects, I and my roommates would immediately check our phones and iPads if we are connected- it’s only this HP laptop that keeps disconnecting. It’s very frustrating when I’m working.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Quality
1 out of 5
1
Written by a customer while visiting hp.com
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