Customer reviews from https://www.asus.com
ASUS - ZenBook Pro Duo 15 OLED UX582 15.6" Touch-Screen Laptop - Intel Core i9 - 32 GB Memory - NVIDIA GeForce RTX 3060 - Celestial Blue
Average customer rating
4
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
5
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
1
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for ASUS - ZenBook Pro Duo 15 OLED UX582 15.6" Touch-Screen Laptop - Intel Core i9 - 32 GB Memory - NVIDIA GeForce RTX 3060 - Celestial Blue
Customer Rating
3
ASUS ZenDesk Pro Duo Build Quality - Questionable
on October 11, 2022
Posted by: L. Rod.
Verified Purchase:Yes
To begin, the unboxing process was promising when I realized that, in addition to the included, unexpected accessories that shipped with the laptop, the external aesthetics of the laptop itself were quite attractive.
However, after first opening the laptop to power it on, inside of being able to enjoy what looks to be a beautifully designed device, my attention was immediately hijacked by the missing power on/off key. The power on/off key in the upper right corner of the keyboard board was not attached and could not be "popped" back in place. The key not only feels cheap in quality, several other keys also feel like they are hanging on to the keyboard by a thread.
Another design issue exists with the tilted base that is supposed to be attached to the bottom of the ZenBook. The problem with attaching the tilted base to the bottom of the ZenBook is that it covers almost half of the grill on the laptop that appears to be for ventilation, I suppose. And as for the usefulness of the tilted, attachable base, when used, it throws the balance of the laptop off causing it to rock backwards when doing something as simple as typing on the keyboard.
The one saving grace is that the ZenBook is fast and the second (or Duo) screen is actually useful. You will need to determine though if you feel comfortable paying the high price for this laptop that intends to be innovative in it's design and features, while not having mastered the basic tenet of quality components nor quality control... At least as it pertains to the ZenBook Pro Duo.
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: V-Pa
Frequency of use:Daily
Verified Purchase:Yes
This laptop has Bluetooth connectivity issues, such that the audio stutters, or there is no audio at all, suddenly. ALL my Bluetooth headphones and earbuds lose connectivity and stutter on this device only, and they work just fine on my other devices (PC, Mac, and phone) and the same operating system. Neither Windows troubleshooter nor any online problem-solving tips have helped. All drivers and firmware are up to date.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: J2022-1
Frequency of use:Daily
Verified Purchase:Yes
I had to restart or turn off the computer, almost everyday for 2 months, external monitors would only work for a few hours.
I decided to get a refund
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: J. English
Frequency of use:Daily
Verified Purchase:Yes
Great computer but when received I encountered the blue screen error stop code which made my laptop restart several times and had to return due to this problem. Hopefully my exchange won't have the same problem. Other than that I love the product!
Written by a customer while visiting https://www.asus.com
Posted by: Troy W.
Frequency of use:Daily
Verified Purchase:Yes
Very nice computer. Benchmark tests did not show very well for gaming though.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Capt. John
Frequency of use:Daily
Verified Purchase:Yes
An Asus ROG G75V was my choice after much research 9 years ago. That clunker was still serving my needs for performance except for speed. I didn't want to press my luck when it comes to a failure so chose Asus again after more research. Experiencing some growth pains with all the bells and whistles but I chalk that up to old age. I love the improvements to the display, keyboard and mousepad/numeric keypad. The Zenbook Pro Duo should keep me entertained and serving my needs until I turn 110.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Marshall44
Verified Purchase:Yes
Incredible laptop. Get the "4k" version and not the "1080p/FHD" version. The upgraded display is practically necessary to really unlock the potential of the device.
Written by a customer while visiting https://www.asus.com
Posted by: Rob G 707
Verified Purchase:Yes
Love the Duo Screen. The Computer Froze On me already a few times and had to reset, battery life gets zapped pretty quick, witch is to be expected when im running both screens at max brightness. Its a little thicker than i expected and i don't seem to be able to run apps like i could on my HP. Other than that. I'm very impressed. Love the screens.
Written by a customer while visiting https://www.asus.com