Customer reviews from snowjoe.com
Snow Joe - 24-Volt iON+ 10-Inch Single Stage Cordless Electric Snow Shovel (Tool Only) - Blue
Average customer rating
4.1
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
57
4 Stars
15
3 Stars
15
2 Stars
2
1 Star
8
Customer Reviews for Snow Joe - 24-Volt iON+ 10-Inch Single Stage Cordless Electric Snow Shovel (Tool Only) - Blue
Customer Rating
3
Too Small and Under Powered
on January 20, 2020
Posted by: Upstate NY
from Cortland, NY
Found that 10 inch is not wide enough to do sidewalks. Takes multiple passes to complete the job. We had 3 inches of snow and it was having trouble throwing the snow, would stop motor. Was fully charged. Also was getting covered with snow the way it blows snow up in the air. Finished the job with my plastic shovel. I really wanted to like this product and will give it another try. Co-workers have positive comments on their snow throwers so I thought I would give it a try.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Pleasantly Surprised
on January 28, 2020
Posted by: Lilianna
from Southern Ontario
I had a corded electronic snow blower (15 inch) and it died after three winters and not many times of use. I was thinking not to buy another product, just to shovel by hand or to hire others to help. Then there was a Snow Joe corded snow blower which was 18 inch (I forget). When it arrived, I found the design did not fit me even though I adjusted every knob and screw. I sent it back eventually. Then I saw this little product. At first, I thought it was like a toy, but may be it was better than nothing. Then I read the reviews and decided I would try it. Wow! Pleasantly surprised! It shoveled much better than my corded blower and it was so so easy to use. It performed as it was described. It could blow the snow at least 10 feet tall and it performed very well with wet snow. (not if there is ice) It cleans the snow for my 4 car driveway so nicely. It was one of the best thing I ever bought. My first real test of shovel was 2020 Jan around the 3rd week when southern Ontario had a lot of snow. This little thing helped me so much. The battery could easily last for 30 minutes. I am a senior and appreciates the people who have reviewed this product, because they helped so much with my decision. I would highly recommend this to people especially senior. Thank you, Snow Joe for designing such a wonderful product and keeping us in mind.
Written by a customer while visiting snowjoe.com
Posted by: MVander
from WNY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ive used it 3xs in WNY Also did my neighbors driveway!!!
Written by a customer while visiting snowjoe.com
Customer Rating
1
Using the Snow Joe
on March 21, 2023
Posted by: Squash
from Caro, Michigan
This machine may work on a small deck with an inch or two of light snow, but fails miserably any where else. This is a waste of your money. I also have their electric power washer that works very well.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Well Worth It
on January 3, 2019
Posted by: Rogr
from New Hampshire
Bought the 24v-ss10xr model;a month ago and finally today Jan.3rd finally got a chance to try it out. Had a couple of inches of snow which wasn't enough to take out my normal snow blower, what a surprise how quiet it ran, and easy and fast I completed my driveway with plenty of time left on my battery. Already been recharged for the next use. Hopefully the snowfall will be small again so I dont have to take out the big snow blower. Thank's excellent product.
Written by a customer while visiting snowjoe.com
Posted by: Dove
from Missoula, MT
Verified Purchase:Yes
This productive and easy to use, even my 5 year old enjoyed it
Written by a customer while visiting snowjoe.com
Posted by: Morissa
from Waukesha, WI
Verified Purchase:Yes
The Snow Joe was easy to use but only in snow a few inches deep. If there was more than 6" of snow, I found I had to skim over the top to remove the top layer of snow, then go over the same area again to completely remove all. It also was not easy to shovel the sidewalk as it had no directional use except to blow the snow ahead. I was plowing the snow I had just plowed a few feet back. Also, since my driveway is right next to the neighbors, all the snow I plowed going across my driveway, landed in the neighbors yard. Since I live on a hill, my driveway is steep and I can only plow across, instead of up and down.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Worst
on February 4, 2021
Posted by: Horrible
from Nh
This is just a lie.mine worked for less than a minute.horrible.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, August 5, 2021
Dear Valued Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website www.snowjoe.com on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website www.snowjoe.com on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com