Customer reviews from snowjoe.com
Sun Joe - 48-Volt iON+ 20-Inch Push Lawn Mower (Battery Not Included) - Green
Average customer rating
4.8
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
43
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for Sun Joe - 48-Volt iON+ 20-Inch Push Lawn Mower (Battery Not Included) - Green
Customer Rating
5
Absolutely love!
on May 8, 2021
Posted by: Luvbug92499
from Commerce, GA
[This review was collected as part of a promotion.] I love cutting grass now! I received this about 2 weeks ago and I absolutely love! I put together myself and directions were very easy and no problems. I made sure I charged the batteries and that didn't take long. What makes me so happy is how quiet and east to push to mow. I've cut my front yard several times to make sure I loved it as much as the first time and I do! It has enough battery to mow my front law in one shot. I never thought I would love to mow or enjoy doing it but this mower makes it easy. I highly recommend and can't wait to mow in a few days!!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Amazing!!!
on April 29, 2021
Posted by: Beachgirl40
from Noblesville, Indiana
[This review was collected as part of a promotion.] I received the Sun Joe cordless lawnmower kit . The lawnmower is super easy to manage. It is super light . It cut my mowing time from 1hour to 40 minutes in my backyard , and cut my time from 1 hour to 30 minutes in my front yard . The battery charge lasts 2 hours before you have to charge the batteries . It comes with 2 batteries and a charger . The lawnmower also folds down for easy storage . I had a really expensive self propelled gas lawnmower , but using the Sun Joe for a week , I have decided to gift my brother my gas lawnmower . I can’t wait to buy more of the Sun Joe products .
Written by a customer while visiting snowjoe.com
Customer Rating
5
Love this Product!
on April 29, 2021
Posted by: Tara
from Lake Wylie, SC
[This review was collected as part of a promotion.] I just recently started using the Sun Joe Cordless Lawn Mower and I must say, I am very impressed! The assembly took about 15 minutes and the directions were very easy to follow. The lawn mower is powered by 2 batteries. The batteries kept it going for the 45 minutes I was cutting my yard, and still had charge left. One of my favorite parts about this mower is that, since there is a collection bag, you can get close cut from either side of the mower. This mower is also A LOT quieter than any other lawn mower I have ever used. The collection bag is easily attached and removed, making the emptying process much easier. I highly recommend this lawn mower!
Written by a customer while visiting snowjoe.com
Customer Rating
4
good mower but no parts
on June 22, 2021
Posted by: Joe T
from Texas
This mower cuts great better than my gas mower but when you go to the website for replacement parts the only thing available is a dual point charger. I tried to order a new blade but was told it was not available. Did order extra batteries from a different supplier for 20 dollars less per battery
Written by a customer while visiting snowjoe.com
Customer Rating
5
Batteries last the entire cut!
on May 12, 2021
Posted by: Littlmiss83
from Elkton, MD
[This review was collected as part of a promotion.] The Sun Joe lawn mower kit comes with everything you need to get started on a beautiful lawn. Included is 21 inch mower, 2 batteries, charger and a collection bag. The directions were very clear and the process to build the mower was very easy. Once the batteries were charged, I was on my way to cut the lawn! The mower itself is light and easy for me to push. The best thing I love about this mower is how quiet it is. It is nothing like prior mowers I have owned. I can mow while my son is taking a Nap and it does not wake him up. The batteries last for my entire lawn cut, plus some, so I know I have no worries about having to stop and charge them. I would highly recommend!
Written by a customer while visiting snowjoe.com
Customer Rating
1
Very cheap parts
on August 5, 2022
Posted by: Non SunJoe Fan
from UT
I bought this lawn mower, brand new, in the box. It was from someone else that had purchased it new and changed their mind. Within less than 30 days of using it, the cheap plastic pieces on the handle broke. I had to drill holes and put in bolts to finish mowing lawn. I called for warranty replacement of those parts (probably 50 cents) but was told since I didn't buy from authorized reseller it is not covered under any warranty. So I just asked for the parts, I will even pay for them. But they could not find them and there are no replacements on the entire internet. so basically, if it breaks, just throw in garbage because SunJoe apparently does not provide parts. Very, very dissappointed. Wish I had know this before I bought 3 other sunjoe products as well. At least now I know that if any of the cheap plastic parts break, just throw in garbage as you are not going to find any replacement parts.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 12, 2022
Dear,
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
We apologize you are not completely satisfied with our product. We will be sure to forward your feedback to our quality control department for future development. If you are still experiencing any issues with our product please do not hesitate to contact Snow Joe + Sun Joe customer support. Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page.
Thanks,
Customer Service Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Customer Rating
5
Wow!
on April 24, 2021
Posted by: Madmom
from MO
[This review was collected as part of a promotion.] My hubby says this mows better than our metal one. It is so quiet-running that person mowing can have conversations with others while mowing. It is light as can be and runs on provided battery pack. Hubby was able to mow front yard and still have 3 bars left on battery.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Sun joe battery operated lawnmower
on April 27, 2021
Posted by: lvwither
from Battle creek mi
[This review was collected as part of a promotion.] I immediately charged the batteries upon arrival. Super fast charging. I used it around my house in the hard to reach areas from rider. It is so easy to maneuver and cuts very good. I did around trees and was super easy. I love it. It is so convenient with not being gas powered. We live in the country and have a lot to mow.
Written by a customer while visiting snowjoe.com