Customer reviews from snowjoe.com
Sun Joe - 24-Volt 15-Inch Push Scarifier and Dethatcher (Battery Not Included) - Green
Average customer rating
4.6
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
10
4 Stars
4
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Sun Joe - 24-Volt 15-Inch Push Scarifier and Dethatcher (Battery Not Included) - Green
Customer Rating
5
Works Great
on April 8, 2022
Posted by: 5un5hine
from Pa
[This review was collected as part of a promotion.] The Sun Joe cordless lawn scarifier and dethatcher was packaged nicely with all parts accounted for. The assembly and operation instructions were easy to follow. I charged up the two batteries and proceeded to using the thatching attachment on my front lawn. The operation was simple you just press the button pull the handle back then once it starts you release the button. It worked really good at getting all the dead grass up and into the bag. I was happy with the operation of the unit overall and was pleased it didn’t drag or pull me. My only suggestion for the unit would be that the batteries lasted longer and that the collection bag was larger.
Written by a customer while visiting snowjoe.com
Customer Rating
4
lightweight and easy to use
on June 6, 2022
Posted by: Julier327
from Toms River Nj
[This review was collected as part of a promotion.] This machine is great it gets the dead grass from lawn but the bag is a little small, its also very lightweight i love how this is battery operated and dont have to worry about gas or oil i was able to do my yard without recharging batteries great device for your lawns
Written by a customer while visiting snowjoe.com
Customer Rating
5
Great product!
on April 8, 2022
Posted by: Ang425
from St. Paul, MN
[This review was collected as part of a promotion.] I got this Sun Joe 24V-X2-DTS15 Scarifier and Dethatcher Kit to try out and this works great!
It was very easy to put together and easy to use.
I love that it comes with a thatch collection bag. It makes things easier.
It is lightweight and the batteries last surprisingly long! This is a great product!
It was very easy to put together and easy to use.
I love that it comes with a thatch collection bag. It makes things easier.
It is lightweight and the batteries last surprisingly long! This is a great product!
Written by a customer while visiting snowjoe.com
Customer Rating
5
Seriously, a must have!
on April 20, 2022
Posted by: Shofeling
from Sunset, UT
[This review was collected as part of a promotion.] I have been renovating my lawn due to it being overtaken with weeds and having poor grass coverage. I am impressed with how much thatch this Sun Joe tool has so far removed, plus it's helped remove all the dead weeds that I killed earlier in the season. I've made a lot of progress towards my lawn care goals with the help of the dethatcher kit. The scarifier attachment is a lot more aggressive and I make sure to mark where my sprinkler heads are to avoid damaging them. There is a lot of power in this electrical tool and it covers quite a bit of ground with two fully charged batteries. The tool offers a good deal of settings in depth positions to meet my needs. Since my yard is in rough shape I think there is more thatch then the catch bag can handle. I've since just ran the tool without it and rake up the debris afterwards, this has been the most efficient way so far. I'm not very familiar with lawn care but I've done a fair amount of research and I'm grateful to have such an impressive tool from Sun Joe to help me along the way. I read the instructions a few times before using and was able to put it together and get it running without any problems. I can navigate this tool through my yard quite effectively and look forward to having a healthier lawn later in the season.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Great product just missing 1 thing
on November 11, 2024
Posted by: Howard C
from Plano, Tx
Great product. Easy to use. Love the cordless mobility compared to the plug in. I wish they offered a turf sweeper for the unit with a nylon brush roller for my yard and artificial turf.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Great Product!!!
on April 7, 2022
Posted by: Scbydby1225
from New Jersey
[This review was collected as part of a promotion.] This product is very easy to use.9/10 satisfied and will recommend in the future! Easy to use and change from scarfier to dethatcher. My neighbor is going to buy one now. He loves the one I have. So so easy to use.
Written by a customer while visiting snowjoe.com
Customer Rating
3
Good product, can be better
on July 27, 2025
Posted by: gymmbo
from CA
I am glad I bought a detacher versus renting one as it has paid for itself. This product works well, but I have two major complaints.
1) It doesn't matter how low I cut my grass before scarifying or dethatching, or at what setting I have the height at... I am constantly having to reseed the battery if the motor decides to "stop". My lawn is only about 1100sq ft, but on average I am reseeding my batteries 20 - 30 times. It is very frustrating as I lose momentum when I am trying to work on my lawn.
2) There should be a plug in option for the reason above.
2) There should be a plug in option for the reason above.
I do like using the unit, but I am also wondering if a bigger battery could help.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, July 28, 2025
Dear Valued Customer,
Thank you for your detailed feedback and for choosing the Sun Joe 24V-X2-DTS15 Cordless Scarifier + Dethatcher. We're glad to hear that the product has been a worthwhile investment for you, but we sincerely apologize for the inconvenience you've experienced with the battery performance.
We truly value your input, as it helps us identify areas where we can improve both our products and user experience. Your suggestions—particularly regarding a plug-in option and battery functionality—are noted and will be shared with our product development team for future consideration.
In the meantime, we’d be more than happy to assist you with battery performance tips or explore whether a higher-capacity battery may be suitable for your needs. Please don’t hesitate to contact our customer service team at 866-225-9723, available daily from 10 AM–6 PM EST.
Thank you again for your feedback and for being part of the Shop Joe community.
Thank you for your detailed feedback and for choosing the Sun Joe 24V-X2-DTS15 Cordless Scarifier + Dethatcher. We're glad to hear that the product has been a worthwhile investment for you, but we sincerely apologize for the inconvenience you've experienced with the battery performance.
We truly value your input, as it helps us identify areas where we can improve both our products and user experience. Your suggestions—particularly regarding a plug-in option and battery functionality—are noted and will be shared with our product development team for future consideration.
In the meantime, we’d be more than happy to assist you with battery performance tips or explore whether a higher-capacity battery may be suitable for your needs. Please don’t hesitate to contact our customer service team at 866-225-9723, available daily from 10 AM–6 PM EST.
Thank you again for your feedback and for being part of the Shop Joe community.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Best product ever!!
on April 7, 2022
Posted by: Scbydby1225
from New Jersey
[This review was collected as part of a promotion.] This product is very easy to use and very affective.9/10 satisfied and will recommend in the future! Easy to use and change from scarfier to dethatcher. Love it. Great product.. My friend is going to buy one now.
Written by a customer while visiting snowjoe.com