Customer reviews from Forno Appliances
Forno Appliances - Lazio Alta Qualita 4.32 Cu. Ft. Freestanding Gas Range with Convection - Stainless Steel
Average customer rating
3.9
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
86
4 Stars
47
3 Stars
38
2 Stars
12
1 Star
12
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Forno Appliances - Lazio Alta Qualita 4.32 Cu. Ft. Freestanding Gas Range with Convection - Stainless Steel
Customer Rating
5
Great
on March 16, 2023
Posted by: Salma
works great and am very pleased with its functions. oven temperature is accurate and has been great. love the middle burner as well as the extra accessories that the stove comes with.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Have issues
on March 18, 2023
Posted by: David
The stove is great. But having trouble regulating oven temperature. Support people are working with me.
Written by a customer while visiting Forno Appliances
Customer Rating
3
so fare not great
on March 21, 2023
Posted by: Richard
Oven temp is way off and cant find a tool small enough to adjust burners
Response from Forno Appliances By Michael, Customer Service, March 22, 2023
Hi Richard,
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the temperature issue with your range. Our technical support team would be happy to assist you in resolving this matter promptly. Please just reach out to them at mysupport@forno.ca so we can diagnosis your issue and work to resolve it.
To make things easier for you, we would like to offer you a free special screwdriver that can be used to adjust the burners. Please don't hesitate to contact our parts department at mypart@forno.ca, and they will be more than happy to assist you in receiving the screwdriver.
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the temperature issue with your range. Our technical support team would be happy to assist you in resolving this matter promptly. Please just reach out to them at mysupport@forno.ca so we can diagnosis your issue and work to resolve it.
To make things easier for you, we would like to offer you a free special screwdriver that can be used to adjust the burners. Please don't hesitate to contact our parts department at mypart@forno.ca, and they will be more than happy to assist you in receiving the screwdriver.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Good
on March 22, 2023
Posted by: CHINNA
Expected faster response from support team but took 2 weeks to resolve the issue as this was a brank new product.
Written by a customer while visiting Forno Appliances
Customer Rating
2
Unsatisfied until conversion is resolved
on April 13, 2023
Posted by: T. Joshua
Upon converting from natural to propane the regulating screw stripped.
Response from Forno Appliances By Michael, Customer Service, April 14, 2023
Hi Joshua,
Please reach out to our technical support team at mysupport@forno.ca and we will assist you with your screw being stripped right away.
Please reach out to our technical support team at mysupport@forno.ca and we will assist you with your screw being stripped right away.
Written by a customer while visiting Forno Appliances
Customer Rating
4
The range is fantastic.
on April 28, 2023
Posted by: Jeff
We've had the appliance for three days and we are very excited about all the features.
Written by a customer while visiting Forno Appliances
Customer Rating
4
GREAT SERVICE
on April 28, 2023
Posted by: Antonio
GOOD RANGE STRONG BTUS GOOD QUALLITY COMMERCIAL GRADE RANGE
Written by a customer while visiting Forno Appliances
Customer Rating
4
Still new
on April 30, 2023
Posted by: Jennifer
Trying to get the oven to light, broiler works but does not raise the temperature of the oven
Response from Forno Appliances By Michael, Customer Service, May 1, 2023
Hi Jennifer,
We apologize for the inconvenience you are experiencing with the temperature on your range. Our technical support team is already aware of your case and in contact with you. To help us diagnose and resolve the issue promptly, please provide our agent with all the requested information.
We apologize for the inconvenience you are experiencing with the temperature on your range. Our technical support team is already aware of your case and in contact with you. To help us diagnose and resolve the issue promptly, please provide our agent with all the requested information.
Written by a customer while visiting Forno Appliances