Customer reviews from Forno Appliances
Forno Appliances - Lazio Alta Qualita 4.32 Cu. Ft. Freestanding Gas Range with Convection - Stainless Steel
Average customer rating
4
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
73
4 Stars
40
3 Stars
35
2 Stars
10
1 Star
8
Customer Reviews for Forno Appliances - Lazio Alta Qualita 4.32 Cu. Ft. Freestanding Gas Range with Convection - Stainless Steel
Customer Rating
5
The Gas Range
on May 30, 2023
Posted by: Maria
This looks perfect in our newly remodeled kitchen. We are yet to use all functions. Review to follow on that.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Great Looking Stove
on June 1, 2023
Posted by: Milad
Stove is great for the price, however boiler is not working
Response from Forno Appliances By Michael, Customer Service, June 2, 2023
Hi Milad,
I cannot seem to locate a service ticket for your name and model number. Please reach out to our technical support team at mysupport@forno.ca with a description of your issue along with your proof of purchase and we will diagnose the issue and work to resolve it as soon as possible!
I cannot seem to locate a service ticket for your name and model number. Please reach out to our technical support team at mysupport@forno.ca with a description of your issue along with your proof of purchase and we will diagnose the issue and work to resolve it as soon as possible!
Written by a customer while visiting Forno Appliances
Customer Rating
5
Nice looking stove
on June 10, 2023
Posted by: Mary
We haven't used our stove yet, but will leave a review once we have. It's a very pretty stove and we look forward to using it!
Written by a customer while visiting Forno Appliances
Customer Rating
4
Nice oven
on June 16, 2023
Posted by: Mike
We just got our oven and so far. We love it though. We haven’t used it a lot yet.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Verdict is still out
on June 22, 2023
Posted by: Amanda
Just got my forno stove after a long wait. Installers were very professional and quick. Once I use the oven more, I will have to update my review. Only thing I wish there was more information on cleaning/care of the griddle and steam basket.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Confusing instruction
on June 23, 2023
Posted by: Rebecca
I am having difficulty getting the oven to light, the instructions don't work.
Response from Forno Appliances By Michael, Customer Service, June 26, 2023
Hi Rebecca,
We are always here to assist with any issue you may have. You can email us at mysupport@forno.ca or call at 1-866-231-8893 extension 232. We will guide you step by step on how these issues can be resolved. Regarding the oven flame going out, this model range comes installed with a gas cut off valve so if the flame is not on, all gas stops entering the unit but still please reach out to us regardless. There is a helpful manual that comes with our range that will guide you so that the flame will no longer go out. This manual construction with almost no electronics allows this oven to have a much greater longevity, it can even work during a power outage being be lit with a BBQ lighter. When using the oven, push and turn the oven knob counter-clockwise to the desired temperature (ex: 325 F) and hold until the oven burner ignites. As it ignites, wait 5 to 7 seconds before releasing the knob. Note that the flame will be large for the whole preheating process. Once preheated, the flame will automatically decrease in size, indicating the oven is ready for cooking. Open the door, place the food inside the oven and wait until the flame is visibly larger before closing back the door (this may take a few seconds). You can also watch this helpful video that explains how to properly operate this unit. https://www.youtube.com/watch?v=7vw7Pv2JVOU&t=1s
We are always here to assist with any issue you may have. You can email us at mysupport@forno.ca or call at 1-866-231-8893 extension 232. We will guide you step by step on how these issues can be resolved. Regarding the oven flame going out, this model range comes installed with a gas cut off valve so if the flame is not on, all gas stops entering the unit but still please reach out to us regardless. There is a helpful manual that comes with our range that will guide you so that the flame will no longer go out. This manual construction with almost no electronics allows this oven to have a much greater longevity, it can even work during a power outage being be lit with a BBQ lighter. When using the oven, push and turn the oven knob counter-clockwise to the desired temperature (ex: 325 F) and hold until the oven burner ignites. As it ignites, wait 5 to 7 seconds before releasing the knob. Note that the flame will be large for the whole preheating process. Once preheated, the flame will automatically decrease in size, indicating the oven is ready for cooking. Open the door, place the food inside the oven and wait until the flame is visibly larger before closing back the door (this may take a few seconds). You can also watch this helpful video that explains how to properly operate this unit. https://www.youtube.com/watch?v=7vw7Pv2JVOU&t=1s
Written by a customer while visiting Forno Appliances
Customer Rating
5
Very powerful gas range and oven!
on July 5, 2023
Posted by: Lauren
This looks great in my kitchen and functions very well. Almost too well as its extremely powerful.
Written by a customer while visiting Forno Appliances
Customer Rating
5
New
on July 11, 2023
Posted by: Leonard D
So far so good i will let you know if i find any problems.
Written by a customer while visiting Forno Appliances