Customer reviews from Forno Appliances
Forno Appliances - Lazio Alta Qualita 4.32 Cu. Ft. Freestanding Gas Range with Convection - Stainless Steel
Average customer rating
4
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
73
4 Stars
40
3 Stars
35
2 Stars
10
1 Star
8
Customer Reviews for Forno Appliances - Lazio Alta Qualita 4.32 Cu. Ft. Freestanding Gas Range with Convection - Stainless Steel
Customer Rating
4
Good
on March 22, 2023
Posted by: CHINNA
Expected faster response from support team but took 2 weeks to resolve the issue as this was a brank new product.
Written by a customer while visiting Forno Appliances
Customer Rating
2
Unsatisfied until conversion is resolved
on April 13, 2023
Posted by: T. Joshua
Upon converting from natural to propane the regulating screw stripped.
Response from Forno Appliances By Michael, Customer Service, April 14, 2023
Hi Joshua,
Please reach out to our technical support team at mysupport@forno.ca and we will assist you with your screw being stripped right away.
Please reach out to our technical support team at mysupport@forno.ca and we will assist you with your screw being stripped right away.
Written by a customer while visiting Forno Appliances
Customer Rating
4
The range is fantastic.
on April 28, 2023
Posted by: Jeff
We've had the appliance for three days and we are very excited about all the features.
Written by a customer while visiting Forno Appliances
Customer Rating
4
GREAT SERVICE
on April 28, 2023
Posted by: Antonio
GOOD RANGE STRONG BTUS GOOD QUALLITY COMMERCIAL GRADE RANGE
Written by a customer while visiting Forno Appliances
Customer Rating
4
Still new
on April 30, 2023
Posted by: Jennifer
Trying to get the oven to light, broiler works but does not raise the temperature of the oven
Response from Forno Appliances By Michael, Customer Service, May 1, 2023
Hi Jennifer,
We apologize for the inconvenience you are experiencing with the temperature on your range. Our technical support team is already aware of your case and in contact with you. To help us diagnose and resolve the issue promptly, please provide our agent with all the requested information.
We apologize for the inconvenience you are experiencing with the temperature on your range. Our technical support team is already aware of your case and in contact with you. To help us diagnose and resolve the issue promptly, please provide our agent with all the requested information.
Written by a customer while visiting Forno Appliances
Customer Rating
5
great customer service
on May 8, 2023
Posted by: laura
read reviews great customer wish they would answer phone everything through email
Response from Forno Appliances By Michael, Customer Service, May 8, 2023
Hi Laura!
We will gladly call you over the phone! We just ask you to first email all the details of your request or questions to info@forno.ca, than just request a call and we will reach out to you right away!
We will gladly call you over the phone! We just ask you to first email all the details of your request or questions to info@forno.ca, than just request a call and we will reach out to you right away!
Written by a customer while visiting Forno Appliances
Customer Rating
3
great range
on May 10, 2023
Posted by: Hector
they told me that I need to sign up for the warranty with information and pictures of the range.
Written by a customer while visiting Forno Appliances
Customer Rating
5
THE gas range
on May 30, 2023
Posted by: Maria
perfect fit for our newly remodeled kitchen. goes with the range hood. looks good but performs even better. we love this.
Written by a customer while visiting Forno Appliances