Customer reviews from Forno Appliances
Forno Appliances - Lazio Alta Qualita 4.32 Cu. Ft. Freestanding Gas Range with Convection - Stainless Steel
Average customer rating
4
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
73
4 Stars
40
3 Stars
35
2 Stars
10
1 Star
8
Customer Reviews for Forno Appliances - Lazio Alta Qualita 4.32 Cu. Ft. Freestanding Gas Range with Convection - Stainless Steel
Customer Rating
3
Gas oven to hot
on January 28, 2023
Posted by: Leesah
Just got this product installed. When you set the oven temp to 250 degrees it keeps heating to 500 degrees and never shuts off.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Looks great, but...
on February 1, 2023
Posted by: William
Looks great, but the oven is difficult to light, and all of the burners (including the oven) have orange tipped flames.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great Customer Service
on February 3, 2023
Posted by: Michael
Item was shipped from retailer missing parts, but they are sending them out to me. I have yet to use the oven, due to missing parts, but seems like a high quality product
Written by a customer while visiting Forno Appliances
Customer Rating
3
Beautiful Stove but Oven will not stay lit
on February 13, 2023
Posted by: Linda and Scott
Discouraged that the oven goes out randomly. Beautiful otherwise.
Response from Forno Appliances By Michael, Customer Service, February 15, 2023
Hello Linda and Scott
Regarding the oven flame going out, this model range comes installed with a safety mechanism called a gas cut off valve so if the flame is not on, all gas stops entering the unit. There is a helpful manual that comes with our range that will guide you so that the flame will no longer go out as well as this helpful video https://www.youtube.com/watch?v=7vw7Pv2JVOU&t=1s. You can also reach out to us directly so we can ensure your range is working properly at mysupport@forno,ca or call directly at 1-866-231-8893 extension 225
Regarding the oven flame going out, this model range comes installed with a safety mechanism called a gas cut off valve so if the flame is not on, all gas stops entering the unit. There is a helpful manual that comes with our range that will guide you so that the flame will no longer go out as well as this helpful video https://www.youtube.com/watch?v=7vw7Pv2JVOU&t=1s. You can also reach out to us directly so we can ensure your range is working properly at mysupport@forno,ca or call directly at 1-866-231-8893 extension 225
Written by a customer while visiting Forno Appliances
Customer Rating
5
Wonderful
on February 17, 2023
Posted by: Dionne
I do have a forno gas stove when I go to register it shows Lazio stove that’s not the name range
Response from Forno Appliances By Michael, Customer Service, February 17, 2023
Hello Dionne!
Thank you for the 5 star review, we are happy to hear you are enjoying your Forno product! This specific Forno model ( FFSGS6276-30 ) is named the Lazio.
Thank you for the 5 star review, we are happy to hear you are enjoying your Forno product! This specific Forno model ( FFSGS6276-30 ) is named the Lazio.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Too new to review
on February 17, 2023
Posted by: yolanda
Just delivered today so I cannot rate the oven/range. However, delivery was perfect.
Response from Forno Appliances By Michael, Customer Service, February 17, 2023
Hello Yolanda,
Once your new range has had some use and if you are satisfied with your purchase, we would greatly appreciate and updated review! If you ever have any questions regarding your purchase or any of our Forno products, please reach out to us at mysupport@forno.ca or call directly at 1-866-231-8893 extension 225.
Once your new range has had some use and if you are satisfied with your purchase, we would greatly appreciate and updated review! If you ever have any questions regarding your purchase or any of our Forno products, please reach out to us at mysupport@forno.ca or call directly at 1-866-231-8893 extension 225.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Beautiful appliances
on February 21, 2023
Posted by: Karen
Stunning product. Unfortunately our oven door bar needed to be replaced because one of the screw holes was not bored out correctly. Still waiting on customer service to resolve the issue.
Response from Forno Appliances By Michael, Customer Service, February 21, 2023
Hello Karen,
I see you reached out today to our parts department representative Tania. Just provide her all the requested information and we will be able to get replacement parts free of charge within 48 hours!
I see you reached out today to our parts department representative Tania. Just provide her all the requested information and we will be able to get replacement parts free of charge within 48 hours!
Written by a customer while visiting Forno Appliances
Customer Rating
3
Decent but defective grill
on February 25, 2023
Posted by: Furhaad
Great looking stove but the top grill function stopped sparking. Will see how Forno respond now.
Response from Forno Appliances By Michael, Customer Service, February 27, 2023
Hello Furhaad,
I'm sorry to hear about the issue you're experiencing with your range. I see in our database that you're already in contact with our technical support agent, Max, who is currently reviewing the video you've provided. Rest assured that Max will work closely with you to diagnose and resolve the issue as quickly as possible.
To help Max in this process, please provide all the information he has requested. This will help him to better understand the issue and find the best solution for you. You can always reach out to us directly at 1-866-231-8893 extension 232
I'm sorry to hear about the issue you're experiencing with your range. I see in our database that you're already in contact with our technical support agent, Max, who is currently reviewing the video you've provided. Rest assured that Max will work closely with you to diagnose and resolve the issue as quickly as possible.
To help Max in this process, please provide all the information he has requested. This will help him to better understand the issue and find the best solution for you. You can always reach out to us directly at 1-866-231-8893 extension 232
Written by a customer while visiting Forno Appliances