Just installed this range and love it. Had question during installation and emailed tech support. The returned the email within minutes. Just wish they had chat instead of email.
You learn a lot about a company when you experience an issue with their product . We had a small problem with our gas range and the support from Forno was a complete surprise. The owner and all of the people involved with the production was on a face time call with me helping to resolve the issue. Some of the issue was my fault(I need to read the owners manual). I was completely impressed by the commitment of Forno by helping their customers and their commitment to the Forno Products. I would recommend this company if you are interested with their products.