Customer reviews from Forno Appliances
Forno Appliances - Lazio Alta Qualita 4.32 Cu. Ft. Freestanding Gas Range with Convection - Stainless Steel
Average customer rating
4
(166 Reviews)
Rating breakdown 166 reviews
5 Stars
73
4 Stars
40
3 Stars
35
2 Stars
10
1 Star
8
Customer Reviews for Forno Appliances - Lazio Alta Qualita 4.32 Cu. Ft. Freestanding Gas Range with Convection - Stainless Steel
Customer Rating
5
some shipping delay
on March 19, 2023
Posted by: Calvin
Fantastic product ! Finding that flame is difficult to adjust, noted in installation guide that special screwdriver 2mmx70 mm was required. I have some confusion as to where to purchase a replacement flame adjustment screwdriver as none was shipped with product. Excited to try confection oven and gridle.
Response from Forno Appliances By Michael, Customer Service, March 21, 2023
Hi Calvin,
Regarding the special screwdriver needed for your burners adjustment, please reach out to our parts department at mypart@forno.ca and we will ship you one free of charge within 48 hours!
Regarding the special screwdriver needed for your burners adjustment, please reach out to our parts department at mypart@forno.ca and we will ship you one free of charge within 48 hours!
Written by a customer while visiting Forno Appliances
Customer Rating
4
Need a service call
on April 19, 2023
Posted by: Reymundo
The stove puts out a gas byproduct that is giving us headaches. I have carbon dioxide detectors and none have registered any rise in levels. There must be some other gas that is causing the headaches.
Response from Forno Appliances By Michael, Customer Service, April 20, 2023
Hi Reymundo,
We sincerely appreciate you bringing this matter to our attention. Safety is of utmost importance to us, and we are committed to ensuring that your product operates safely. All our products undergo rigorous CO2 emission testing to ensure they meet the highest safety standard.
According to our records, you are already in contact with our technical support agent, Sharon. In the meantime, we strongly advise you to refrain from using the unit until we can thoroughly diagnose the issue and confirm that it is functioning properly. Rest assured, we will have a technician reach out to you promptly to assess the situation and ensure that your product is operating safely.
We sincerely appreciate you bringing this matter to our attention. Safety is of utmost importance to us, and we are committed to ensuring that your product operates safely. All our products undergo rigorous CO2 emission testing to ensure they meet the highest safety standard.
According to our records, you are already in contact with our technical support agent, Sharon. In the meantime, we strongly advise you to refrain from using the unit until we can thoroughly diagnose the issue and confirm that it is functioning properly. Rest assured, we will have a technician reach out to you promptly to assess the situation and ensure that your product is operating safely.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Delighted with my Forno range
on April 24, 2023
Posted by: Paul
Really happy with this range. Read some negative reviews that had me concerned but I figured the stove just needed to be correctly set up, especially when converting to LPG. Sure enough I took the trouble to set it up correctly by following all the detailed instructions and now I have a wonderful, adjustable stove. Very happy and superb customer service including sending me the little screwdriver required to adjust flame hight. Thanks Forno :-)
Response from Forno Appliances By Michael, Customer Service, April 27, 2023
Hi Paul,
Thank you for taking the time to share your experience with us. We're delighted to hear that you're happy with your Forno range and that our customer service met your expectations!
Thank you for taking the time to share your experience with us. We're delighted to hear that you're happy with your Forno range and that our customer service met your expectations!
Written by a customer while visiting Forno Appliances
Customer Rating
5
Excellent Packaging, Old School Design
on May 21, 2023
Posted by: Joseph
I really like the packaging and shipping prep on your ranges. They are virtually immune to shipping damage. I also was looking for old school gas controls on the oven, which work very well. The temperatures regulated accurately as delivered.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Pleased with new purchase
on June 14, 2023
Posted by: Kathleen
After searching for a low tech, high output gas range, I found Forno. Reading reviews I took my chances as I'd never seen one in person. I was able to adjust two burners for lower flame to suit my cooking style and have played with the oven. No problems. Hoping for a long and happy relationship!
Written by a customer while visiting Forno Appliances
Customer Rating
4
FFSGS6276 - 30 Stove
on November 19, 2023
Posted by: Terry
The propane conversion on the stove presented some problems. The gas injector/ports were very tight, but removable. The center burner requires a small 7mm wrench to change the two ports which were a challenge with big fingers and hands to install the two LG injectors.
The broil gas air inlet requires adjustment, but with the anchor screw recessed past the surface of the back plate took a flexible nut driver extension to lossen the set screw and set the air inlet to the correct dimension. The oven gas air inlet also required adjustment, but the screw was more accessible.
The instruction manual is readable and detailed.
Response from Forno Appliances By Forno Support Team, November 21, 2023
We strongly suggest a professional conducts the LP conversion. We are always here to assist and provide guidance on the LP conversion process, please just reach out to us at info@forno.ca
Written by a customer while visiting Forno Appliances
Customer Rating
2
Be Wary
on February 29, 2024
Posted by: Martin
The gas range looks great and the burners have a high max output, but those are the only good things about this gas range. The worst (and most dangerous) part is that the oven flame can blow out once it reaches the desired temperature just by opening and closing the oven door, which leads to the range free flowing gas that you can smell after a minute or so. This is extremely dangerous and we have to close the door extremely slow just so it doesn't blow out. Also, the stove burners are far from great because the minimum setting for the four corner burners is still very high so you can only use the center burner to simmer.
The burners do have a nice high output which is nice when cooking food that needs it, but it would've been nice if more than one burner can be used to simmer.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Loving it so far
on September 2, 2024
Posted by: Emily
Make sure you read the full manual for installation and setup before use. This isn't your out of the box cookie cutter stove. Well worth the initial effort for proper operation. Glad we pulled the trigger and got this.
Written by a customer while visiting Forno Appliances