Stove is great for the price, however boiler is not working
Response from Forno Appliances By Michael, Customer Service, June 2, 2023
Hi Milad,
I cannot seem to locate a service ticket for your name and model number. Please reach out to our technical support team at mysupport@forno.ca with a description of your issue along with your proof of purchase and we will diagnose the issue and work to resolve it as soon as possible!
I really like the packaging and shipping prep on your ranges. They are virtually immune to shipping damage. I also was looking for old school gas controls on the oven, which work very well. The temperatures regulated accurately as delivered.
read reviews great customer wish they would answer phone everything through email
Response from Forno Appliances By Michael, Customer Service, May 8, 2023
Hi Laura!
We will gladly call you over the phone! We just ask you to first email all the details of your request or questions to info@forno.ca, than just request a call and we will reach out to you right away!
Trying to get the oven to light, broiler works but does not raise the temperature of the oven
Response from Forno Appliances By Michael, Customer Service, May 1, 2023
Hi Jennifer,
We apologize for the inconvenience you are experiencing with the temperature on your range. Our technical support team is already aware of your case and in contact with you. To help us diagnose and resolve the issue promptly, please provide our agent with all the requested information.