Customer Reviews for Forno Appliances - Lazio Alta Qualita 4.32 Cu. Ft. Freestanding Gas Range with Convection - Stainless Steel
Customer Rating
4
Really don't know
on July 13, 2023
Posted by: Todd
I am just registering, so I have not actually used your customer service yet
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great looking grill
on July 16, 2023
Posted by: Pete
I still haven’t had it installed yet, my remodeler went on vacation
Written by a customer while visiting Forno Appliances
Customer Rating
4
Good looking unit,
on July 18, 2023
Posted by: Clifford
Life unit but need service, will review again after service request dealt with by Forno.
Response from Forno Appliances By Michael, Customer Service, July 18, 2023
Hi Clifford,
We take pride in providing exceptional customer support and ensuring your satisfaction with your Forno range. Our dedicated support team is readily available to assist you with any inquiries or issues you may have. Simply reach out to us at mysupport@forno.ca, providing your proof of purchase and detailed service request. We will promptly address the matter, working closely with you until it is resolved to your utmost satisfaction.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great so far
on July 21, 2023
Posted by: Janie
We have had it 1 day, we like it so far. If anything changes will try to update review.
Written by a customer while visiting Forno Appliances
Customer Rating
2
New stove
on July 21, 2023
Posted by: Catrina
Bought a new Forno freestanding oven and the thermostat does not work. Besides not being able to use the oven it is great.
Response from Forno Appliances By Michael, Customer Service, July 24, 2023
Hi Catrina,
I am sorry to hear you are having issues with your thermostat. Please reach out to our support team at mysupport@forno.ca so they can diagnose what may be wrong with your thermostat and work to resolve it in a timely manner.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Love it so far.
on July 21, 2023
Posted by: Janie
We just got the oven yesterday, and we love it so far. It's really pretty and it pre-heats quickly.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Getting accustomed
on July 22, 2023
Posted by: Adriana
Si far si good. Except it ain’t clear how to use the air fryer.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Problem contacting support
on October 3, 2023
Posted by: Layla
Oven is faulty and cannot get anyone on the phone or by email for my extended 3 year warranty. I have tried calling and no one answers; it is just a recording. When I email, my email gets rejected.
Written by a customer while visiting Forno Appliances