Customer reviews from https://www.asus.com
ASUS - Vivobook 13 Slate OLED T3300 13.3" Laptop - Intel Pentium Silver - 4 GB Memory - 128 GB eMMC - Black
Average customer rating
2.8
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
0
4 Stars
1
3 Stars
4
2 Stars
0
1 Star
1
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for ASUS - Vivobook 13 Slate OLED T3300 13.3" Laptop - Intel Pentium Silver - 4 GB Memory - 128 GB eMMC - Black
Posted by: Dbadd
Frequency of use:Daily
Verified Purchase:Yes
Beautiful bright oled screen, good, speakers, slow processor. It took two hours to update. Not sure why Asus would put such a low powered chipset in this vivobook
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: Samber717
Frequency of use:Daily
Verified Purchase:Yes
This laptop is very nice. I enjoy the vivid screen and other included features. The only issue I have is that the wireless is very sketchy. I am able to connect to hotspots and some wireless networks but have trouble connecting to others. I have done all the troubleshooting steps and hope that maybe it can get fixed somehow. Other than that one flaw (probably just an isolated incident) it is a great piece of equipment.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: MollyD
Verified Purchase:Yes
We sent the laptop back. We were very bummed this the touch screen did not work, which was a key feature we required. We worked with ASUS tech support they could not make the touch screen work even though the pen was sold with the tablet. Was it a problem with just this computer? Not sure, we may order again.
Written by a customer while visiting https://www.asus.com
Posted by: Cobs
Verified Purchase:Yes
Everything about this device is great with one major exception. It has a lot of trouble turning on. Sometimes I have to hold the power button down for 30-40 sec, sometimes that doesn't work sometimes it comes on right away and sometimes it will only turn on plugged in and attached to keyboard or if already attached and not turning on it helps to detach the keyboard. I made sure to charge it and follow all instructions before my first use.
Written by a customer while visiting https://www.asus.com
Posted by: Tsiyu
Frequency of use:Daily
Verified Purchase:Yes
On the whole, I love it! There are a few issues that I haven't figured out how to fix yet though. Like that the screen locks after about 20 seconds no mater what the windows screen lock and sleep settings are. But other than the couple of snags I keep running into, it's a beautiful device and works wonderfully and I'm very satisfied with it!
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: Kyle Coats
Verified Purchase:Yes
Well I have mixed feelings about the VivoBook it sometimes wants to work but then it's sometimes doesn't it's about the only way I can explain it it'll get real lagging glitch out
Response from https://www.asus.comBy ASUS Customer Loyalty US Support, June 3, 2025
Dear Kyle Coats,
We're sorry to hear that you're experiencing freezing issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2410023996-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ : https://www.asus.com/us/support/faq/1038855/
We're sorry to hear that you're experiencing freezing issues. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2410023996-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
FAQ : https://www.asus.com/us/support/faq/1038855/
Written by a customer while visiting https://www.asus.com