I’m trying to return this stand after receiving and realizing I don’t need it. LG wants 10% restocking fee and shipping and handling. Why LG?
Quality
4
Features
3
Value
2
Response from lg.comBy Alice Feliz V. Luna, Social Media, March 14, 2023
We highly appreciate your honest feedback regarding your experience. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly
[This review was collected as part of a promotion.] The stand is stylish and a ease of putting on. It’s made just for a QLED LG TV. The tilt is just right for appearance
Pros: ease of use, Quality, Style/Design, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Tanisha, social/LG, April 11, 2023
We’re happy to know that you had a 5-star experience with your LG product. Thank you for sharing the word about its excellent features and qualities. Every team member here appreciates your feedback, as this motivates us to continue developing our products and services. Welcome to the LG Family and we look forward to a future review! ~Tanisha