Customer reviews from lg.com
LG - STUDIO 6.3 Cu. Ft. Smart Slide-In Dual Fuel True Convection Range with EasyClean and Air Sous Vide - Stainless Steel
Average customer rating
4.2
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
9
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
2
Customer Reviews for LG - STUDIO 6.3 Cu. Ft. Smart Slide-In Dual Fuel True Convection Range with EasyClean and Air Sous Vide - Stainless Steel
Posted by: LoriW17
from Salem, Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed a new range and knew I wanted dual fuel I love this stove and it’s so pretty
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LisaPizza
from Edmonds, WA
Verified Purchase:Yes
I can’t think of anything bad to say about this range. The burners are powerful, the oven heats quickly and bakes evenly, the gliding rack is smooth and convenient. The top is a little tricky to keep clean, but I think that’s just the nature of a gas cooktop. The blue oven interior is beautiful. The knock feature to turn on the oven light and see inside is actually very useful (thought it would be gimmicky).
I guess the only thing I would want is a second gliding rack and the ability to start the oven remotely without having to leave the dial in the remote start position.
I guess the only thing I would want is a second gliding rack and the ability to start the oven remotely without having to leave the dial in the remote start position.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Missing upper oven self clean
on May 27, 2024
Posted by: Zlata
[This review was collected as part of a promotion.] My oven is missing self clean option for the upper oven. When I select the upper oven self clean it coverts to lower oven self clean. The easy clean option is working for the upper oven.
Pros: Quality
Quality
5
Features
1
Value
1
Response from lg.comBy LG, June 7, 2024
Hi there! Thank you for sharing your experience with us. We understand your frustration with the self-clean option not working for the upper oven on your LSDS6338F. It's important to us that our products function as expected. Please send us a private message on social media @LGUSSupport so that we can look into this issue further and assist you. Your feedback is valuable, and we appreciate your patience as we work to address this matter. —Junel
Written by a customer while visiting lg.com
Customer Rating
3
Average Stove
on July 7, 2024
Posted by: MarkD3
from Raleigh, NC
Stove works well after repair. One burner did not light. Tubing to burner was twisted off to the point it sealed the gas out. Overall quality was average, thinner material and self tapping screws. Used for a couple of weeks without issues.
Pros: Features/Settings
Quality
3
Features
4
Value
4
Response from lg.comBy LG, July 7, 2024
Hi there. Thank you so much for taking the time to share your experience with us. I'm glad to hear that the stove is working well after the repair, and that one of the burners is now functioning properly.
I'm sorry to hear that the tubing to the burner was twisted off, causing issues with gas flow. I can imagine how frustrating that must have been. Please know that we're taking your feedback seriously, and we'll make sure to pass it along to our engineering team to review and improve our design. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
I'm sorry to hear that the tubing to the burner was twisted off, causing issues with gas flow. I can imagine how frustrating that must have been. Please know that we're taking your feedback seriously, and we'll make sure to pass it along to our engineering team to review and improve our design. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Posted by: Mon11
from Spokane
Verified Purchase:Yes
Dual fuel feature is great. I like an electric oven for baking etc but I don’t like to use an electric stovetop. This range gives me the gas cooktop and the electric oven in one. It offers many features including convection, air fry, and air sous-vide modes. It is also wi-fi capable so you can manage settings in the app. The look of the range is very clean and sleek.
Pros: Quality, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social., June 26, 2023
Hello there. Thanks for reaching out and providing that feedback. Customer feedback helps LG improve its products as well as its customer service. So believe me when I say, LG is listening. We are excited to hear that you are enjoying your LG Range. You are a valued customer. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line at(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Customer Rating
5
Sleek styling and Easy to Clean
on August 20, 2024
Posted by: Faye8500
from Wilmington, NC
I dbought my new range about a month ago and am so glad I did! It has great sleek lines, and is easy to use and easy to clean! So much easier than my old one. I've baked in it a couple of times already with great results. And I love the grill surface on the cooktop for pancakes and toasted cheese sandwiches. I'm so pleased with all the other LG products I own too - refrigerator and washerl/dryer.
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Burns like a charm...if you want things BLACK
on January 5, 2025
Posted by: Baker Mom
If you don't bake then buy this oven. If you do then find something else. We bought this one about 2 weeks before Christmas and the temps were off: Higher than noted above 350 and lower than noted below. It took until after the 1st to get a tech out. He replaced several things and checked the temp, saying it was good to go. The oven BURNS everything! It is not set on convection. My muffins and bread were scorched within 15 minutes of baking. DO NOT BUY this oven!!! I believe it's the "fan" constantly going that pushes the hot air across the top of my baked goods. I did not use convection oven either!!!
Response from lg.comBy LG, January 6, 2025
Hello there! Thank you for sharing your experience with the LSDS6338F oven. We're very sorry to hear that you've been having issues with the temperature accuracy and baking performance of this unit.
Based on your feedback, it seems the oven may be running hotter than the set temperature, causing your baked goods to scorch within 15 minutes. This could be due to a problem with the oven's temperature sensor or other internal components. *The constant fan operation you mentioned may also be contributing to the uneven heat distribution, leading to the top of your baked goods.
Please send us a private message @LGUSSupport, and our team will be more than happy to further investigate the issue and explore potential solutions with you. We appreciate your patience and look forward to assisting you. -Junel
Based on your feedback, it seems the oven may be running hotter than the set temperature, causing your baked goods to scorch within 15 minutes. This could be due to a problem with the oven's temperature sensor or other internal components. *The constant fan operation you mentioned may also be contributing to the uneven heat distribution, leading to the top of your baked goods.
Please send us a private message @LGUSSupport, and our team will be more than happy to further investigate the issue and explore potential solutions with you. We appreciate your patience and look forward to assisting you. -Junel
Written by a customer while visiting lg.com
Posted by: Jdurfey
from South Carolina
Verified Purchase:Yes
I had a two year old Zline dual range and really was frustrated with how it baked so uneven took forever to heat up. I broke down and purchased a new range and so happy I did!
It heats up so quickly like 5 min. Bakes evenly is very quiet! The top cleans so easily!
Love the griddle and there is plenty of room on top and I’m the oven.
It heats up so quickly like 5 min. Bakes evenly is very quiet! The top cleans so easily!
Love the griddle and there is plenty of room on top and I’m the oven.
So far the air fryer works great for shrimp and French fries.
After a negative experience with Zline and was afraid the same thing might happen.
After a negative experience with Zline and was afraid the same thing might happen.
Very very please with this range!
Pros: ease of use, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Dhana Danee Enriquez, LG Social Media, March 24, 2023
We’re happy to know that you had a 5-star experience with your LG 6.3 cu. ft. Smart wi-fi Dual Fuel Slide-in Range with ProBake Convection® and EasyClean®, model LSDS6338F. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. Thank you for choosing LG for your kitchen needs. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee
Written by a customer while visiting lg.com