Customer reviews from Pit Boss Grills
Pit Boss - Table Top Pellet Grill - Mahogany
Average customer rating
4.4
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
94
4 Stars
20
3 Stars
6
2 Stars
3
1 Star
10
94%of customers recommend this product.
(
60 out of
64)
Customer Reviews for Pit Boss - Table Top Pellet Grill - Mahogany
Customer Rating
5
Great Product
on June 15, 2025
Posted by: Mary J
The step by step startup process was easy to understand.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Solid work
on June 16, 2025
Posted by: Shannon B
Super good smoker for the price and the quality.
And it came with a cover
And it came with a cover
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Broken
on June 17, 2025
Posted by: Nerome F
Auger broke using it for the first time. Priming it for initial burn off and pellet auger broke. Weld is broken right at burn pot
Response from Pit Boss GrillsBy Gavin, CARE Team, June 18, 2025
Hey Nerome, we appreciate your feedback and allowing us an opportunity to assist! Please give our Pit Boss CARE Team a call at (480)-923-9630 when you're near the grill. We can help register, document, and resolve any issues while you’re on the line!
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Poor auguer design
on June 24, 2025
Posted by: Quig
from New York
Gender:Male
I purchased this smoker today. Putting it together was the easy part. Now taking it apart 2x because the auger jammed up twice within the first hour of using it was no fun. Thinking it could be the pellets I purchased with it, I went back out to get another new bag of pellets. Will see if I continue to have the same issue. Currently I would not recommend this product to anyone.
It does seem to me that the auger is to small for the pellets to make it though the tube.
No, I would not recommend this to a friend.
Response from Pit Boss GrillsBy Gavin, Pit Boss CARE Team, July 23, 2025
Hey Quig, thanks for sharing your experience. Auger jams can definitely be frustrating, especially early on. Sometimes pellet quality or moisture content can cause issues like this, so trying a fresh bag is a good step.
If you continue to have problems with the auger, please reach out to our Pit Boss Customer CARE Team at (480) 923 9630. We’d like to help troubleshoot and get you back to enjoying your smoker.
If you continue to have problems with the auger, please reach out to our Pit Boss Customer CARE Team at (480) 923 9630. We’d like to help troubleshoot and get you back to enjoying your smoker.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Pitboss portable pellet smoker
on June 26, 2025
Posted by: Angel J
Loving my pellet smoker especially since I’m able to take it where ever I go
Written by a customer while visiting Pit Boss Grills
Customer Rating
4
New owner of PB150PPS
on June 29, 2025
Posted by: Mike H
It cooked the brats good. Only intel I have right now.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Love it
on June 29, 2025
Posted by: Arthur P
I love pit boss,, it the best smoker out there
It a lot of smokers out there, but Pit boss is the best
It a lot of smokers out there, but Pit boss is the best
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Two weeks of use and “Err2”
on June 30, 2025
Posted by: Andrian S
Used it for 2 weeks for about 4 cooks and auger stopped spinning/priming. Never left it empty , seems like there’s a clog inside. Worse part is that this product makes it difficult to access it .
Response from Pit Boss GrillsBy Gavin, Pit Boss CARE Team, July 8, 2025
Hey Andrian, thanks for your feedback. You should be able to access the auger through the panel on the left side of the unit for easier maintenance and inspection. If you need help walking through the steps, our CARE Team can help troubleshoot with you at (480) 923 9630.
Written by a customer while visiting Pit Boss Grills