Customer reviews from Pit Boss Grills
Pit Boss - Table Top Pellet Grill - Mahogany
Average customer rating
4.4
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
94
4 Stars
20
3 Stars
6
2 Stars
3
1 Star
10
94%of customers recommend this product.
(
60 out of
64)
Customer Reviews for Pit Boss - Table Top Pellet Grill - Mahogany
Customer Rating
4
Love it
on May 31, 2025
Posted by: Roxanne T
I have a large Pit Boss pellet smoker but we do a lot of camping, and that just doesn't work. This one can go anywhere with us and it's perfect.
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Bought the pitboss and wasn’t able to use it
on May 31, 2025
Posted by: Marco D
Bought this pit boss and the higher isn’t working it won’t feed the pellets
Response from Pit Boss GrillsBy Gavin, Pit Boss CARE Team, June 21, 2025
Hey Marco, we appreciate your feedback and allowing us an opportunity to assist! Please give our Pit Boss CARE Team a call at (480)-923-9630 when you're near the grill. We can help register, troubleshoot, and resolve any issues while you’re on the line!
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Auger broke after burn in
on June 1, 2025
Posted by: Jason W
Completed burn in then the first time I tried to use it the auger stopped turning halfway through the cook. After opening the unit up I discovered the welds the attached the auger to the collar that connects to the auger miter had broken!
Response from Pit Boss GrillsBy Gavin, CARE Team, June 10, 2025
Thank you for sharing your experience. We understand how disappointing it is to have a mechanical issue like that after just completing the burn-in. We want to help get this resolved for you. Please contact our Customer CARE team at (480) 923 9630 so we can assist with replacement parts or troubleshooting.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
LOVE!!!!!
on June 3, 2025
Posted by: Randy K
I have never had such amazing ribs.
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Tabletop smoker
on June 7, 2025
Posted by: Wesley K
I absolutely love this unit already. This will be with me every camping trip also.
Written by a customer while visiting Pit Boss Grills
Customer Rating
1
Unit defective out of the box
on June 10, 2025
Posted by: Mark O
Unfortunately, my unit never worked took it out of the box put it together, put pellets in it, and the auger does not function. Now I’m trying to figure out how to get the unit fixed as quickly as possible. I purchased this unit because we are going camping in a couple weeks and it looks like a good product.
Response from Pit Boss GrillsBy Gavin, CARE Team, June 11, 2025
Hey Mark, thank you for sharing this. That’s definitely not the experience we want you to have, especially right out of the box. Our CARE Team can help get your unit up and running quickly, whether it’s a part replacement or troubleshooting support. Please give us a call at (480) 923-9630 so we can make sure you're ready to grill in time for your camping trip.
Written by a customer while visiting Pit Boss Grills
Customer Rating
4
Well built, few issues
on June 11, 2025
Posted by: EDDJR
from IA
Gender:Male
I bought this for our motorhome. Found out during burn in because of the short auger the pellets will start to burn in auger. I got on a forum and discovered that this is a reoccurring issue. So I pulled the hopper grate and emptied the hopper. Let it run until the auger was cleared. Not sure if this will become a problem as my cooking will be low and slow. But other than that I'm still going to use it. I've read that it cooks well on lower temperatures. Just has a few bugs you don't run into with the bigger cookers. During startup it got up temperatures just fine. It's well made and solid built. I'm not unhappy with it yet and you have to be aware of the short auger and then decide if you're interested in a portable smoker.
I would recommend this to a friend!
Written by a customer while visiting Pit Boss Grills
Customer Rating
5
Best smoker
on June 14, 2025
Posted by: Aaron S
Best smoker to put in camper and throw in the back of the truck. Smokes good and pellets last for a small as it is
Written by a customer while visiting Pit Boss Grills