Customer reviews from greenpan.us
GreenPan - Reserve Ceramic Nonstick 10-Piece Cookware Set - Julep
Average customer rating
4.6
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
871
4 Stars
97
3 Stars
34
2 Stars
18
1 Star
58
86%of customers recommend this product.
(
570 out of
661)
Customer Reviews for GreenPan - Reserve Ceramic Nonstick 10-Piece Cookware Set - Julep
Customer Rating
1
Horrible pans
on July 1, 2023
Posted by: Sam95
from Arkansas
I bought these pans 6 months ago. They started off great. We never used the dishwasher. To clean them, we only used the sponge sold by green pan. Never used metal cooking utensils. Only silicone. We always allowed the pan ample time to heat up before use. About 30 days after purchase, the pans had no non stock ability. Became so difficult to clean. Honestly worst pans we’ve ever owned. Cooking anything from eggs to chicken or even heating up something would make the most difficult stained on mess that took significant time to clean.
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
1
Don’t buy from this company!
on January 11, 2024
Posted by: NatalieM
from Charlotte, NC
I purchased our cookware set a month and a half ago and already I am seeing chips and flakes on my 11 inch diameter pan. This pan has never been in the dishwasher. I hand wash each time. I don’t stack it on top of anything else. I have never used any metal utensils on it. I have followed all of the instructions and have taken extremely good care of this pan. Still, lots of chips and flakes after only one and a half months of use! I can only imagine what this pan will look like a year from now…I called customer service, and they said that there are no refunds. They said chips and flakes are completely normal. But again, after only one and a half months of use and after being so cautious?? They said that they only will send replacement from manufacture defects. I’m extremely frustrated and disappointed because I was looking forward to having this set for many years (or at least one year!!) Don’t buy from this company! They do not offer refunds, their products have poor quality, and they do not stand by their products. Don’t make the same mistake I did.
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
1
Only beautiful in the first few weeks
on March 3, 2023
Posted by: Disappointed Buyer
from Canada
This cookware set that I spent over a month deliberating on and finally decided to get is anything but pleasing. AFter pampering these pots and pans to ensure they don't have any issues, I have ended up with same issue everyone else out here has. The non stick feature has reduced drastically after a couple of months. Of course it is chipping even with the use of wooden and silicon utensils. The worst part is with all the recommended options for cleaning, for the life of me I cannot get thses pots looking the way they should. When food spils and sticks on the outside, It sticks for LIFE!! I have to upload picture. I have tried every possible way to get my green pan looking green again to no avail and it is FRUSTRATING. It is messing up the look of my kitchen to have pans I cannot possibly clean. I need to get this out of my house and get something that does not take me an hour to clean and yet no sensible result. I NEED MY MONEY BACK. Spending this much money should be worth it. THIS IS NOT! IT IS NOT FAIR. How do you produce a product with all this rave and it is not even functional? If T-fal had a colored set of pots like these, I would never have ventured buying these. I have had non-stick pots last years before they lose their non-stick ability and I was scared of consuming harmful metals beng released from those pots.Non of my previous pots even stainless were such a nightmare to clean and maintain. It's horriffic! I have uploaded pictures of 2 of my Green pans that are 3 months old vs my Blue Ombre non stick Wok from a diff brand that is 18months old. The diff is clear. We are being ripped off here!
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
1
Horrible quality
on April 26, 2024
Posted by: AnyaS
from MA
Horrible quality! Within the first couple of months the coating came off and everything sticks to it now. I've used all appropriate care for it since day 1. Once I noticed the chipped piece in my meal I contacted them and they said it's safe to eat it. They won't refund or exchange. Don't buy it's a scam!
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
1
I wanted to love these--review 1 year later
on April 16, 2024
Posted by: DisappointedwithGreenPan
from Denver, CO
I so badly wanted to love these pans. I was looking to upgrade to a healthy non-stick option and loved both the beautiful design and functionality. The first few months they were amazing--but slowly over time, they have become completely non-stick. I've followed the directions meticulously (never used cooking spray, never put them in the dishwasher, cleaned them silicone sponges, bought the GreenPan sponge) and I'm so incredibly disappointed. Every single time I cook, everything sticks. I've reached out to GreenPan's customer support but they were unable to help me with this and suggested I do the same cleaning process I've done several times with no luck. Our last set of pans lasted 10 years--but these only made it 1. Wish I would have known this before I purchased.
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
3
Real Reviews?
on March 26, 2023
Posted by: LT999
All of these reviews are by someone who "Received Free Product". Are there any unbiased reviews?
Written by a customer while visiting greenpan.us
Customer Rating
2
Color was nice but the handle OH NO
on April 24, 2023
Posted by: Cookinmomma
from Oshwaganda
I bought this set recently and had company over and the HANDLE FELL OFF I was soo shocked for this hefty price so disapointed has anyone else experienced this
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us
Customer Rating
1
Disappointing
on July 28, 2023
Posted by: Just being honest
from Texas
They are beautiful upon arrival yes, but my goodness they do not hold up as advertised. The coating started wearing off here & there on mine within a few months which was disappointing but I wasn't super surprised. But just tonight I was warming something up & saw that a round little rubber piece from the bottom of the lid was about to pop off into my food. Thank goodness I saw it & took it off. It is beyond me how there's plastic even as a component of this cookware. Would not recommend.
No, I would not recommend this to a friend.
Written by a customer while visiting greenpan.us