Customer reviews from greenworkstools.com
Greenworks - 24V 600-PSI 0.8 GPM Cordless Power Cleaner with (2) 2.0 Ah Batteries and Charger - Green
Average customer rating
3.6
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
18
4 Stars
2
3 Stars
4
2 Stars
1
1 Star
8
67%of customers recommend this product.
(
18 out of
27)
Customer Reviews for Greenworks - 24V 600-PSI 0.8 GPM Cordless Power Cleaner with (2) 2.0 Ah Batteries and Charger - Green
Posted by: Nawncii
from Mesa Arizona
Gender:Female
Verified Purchase:Yes
No bulky hose line to the house spigot is the major reason I bought this tool. While the small hose to a bucket of water is a little unwieldy, it does the job. I wash a small section of my car with a soapy bucket then hose off the soap with this spray tool. It works great with enough spray power to get most of the bugs off. But most importantly, it saves water. Was able to rinse the soap off the entire car with only one bucket of water.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, July 19, 2022
Hello Nawncii,
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need. We hope others will find your review helpful! In the meantime, should you have any further questions or warranty needs, please contact Greenworks Customer Care at 1-888-909-6757 (1-888-90WORKS).
We greatly appreciate your feedback and are glad you had some pros and cons to share with us. We use information like this and work with the various teams within Greenworks to market, design, and sell the products are customers want or need. We hope others will find your review helpful! In the meantime, should you have any further questions or warranty needs, please contact Greenworks Customer Care at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Posted by: MMatt
from CA
Verified Purchase:Yes
Used only once but seems perfect for light duty jobs.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Design flaw.
on June 27, 2024
Posted by: Billbb
from Nashua nh
Gender:Male
[This review was collected as part of a promotion.] Worked good for 5 minutes, then hose fitting snapped off. Too bad poor design, otherwise good product.
Pros: Convenient
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 27, 2024
Hello Billbb.
We are sorry to hear about your experience when using this 24V pressure washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about your experience when using this 24V pressure washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Lynnwood, WA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] After two uses, the water hose connector cracked and broken off. The connector was made of brittle plastic. I have not had time to call for a warranty replacement.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 5, 2024
Hello Gonzalo Rivera.
We are concerned to read that you have given this 24V Cordless Power Cleaner a one-star review. It is not clear exactly what issues you are experiencing since you left no information in your review. If you believe you are having concerns with a Greenworks product, then please contact Greenworks by Live Chat on www.greenworkstoolss.com or by phone at 1-888-909-6757 (1-888-90WORKS) so they can properly evaluate and resolve.
We are concerned to read that you have given this 24V Cordless Power Cleaner a one-star review. It is not clear exactly what issues you are experiencing since you left no information in your review. If you believe you are having concerns with a Greenworks product, then please contact Greenworks by Live Chat on www.greenworkstoolss.com or by phone at 1-888-909-6757 (1-888-90WORKS) so they can properly evaluate and resolve.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Don’t do it
on October 28, 2024
Posted by: TexasFarmer
from Texas
Gender:Male
[This review was collected as part of a promotion.] I wanted to like it, but this thing is a hunk of junk. Even while taking special care to ensure the Watch your hose wasn’t tugging on the very flimsy quick connect. It broke within five minutes of using it for the first time. I also attached A 500 psi pressure gauge to the end of it and couldn’t get over about 360 psi. Doubt I even Go through the hassle of returning it since I will be shipped the exact same product that will break again, all on my dime. I honestly wouldn’t waste my money on this one. I have lots of their products and really enjoy them all, but this one was a “no” for me. Spend a little extra and get a better one from them.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 29, 2024
Hello TexasFarmer.
Thank you for sharing your experience with your recent purchase. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations upon arrival. For troubleshooting and to appropriately address your concerns with one of our product specialists, please start a Live chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS). We are here to help.
Thank you for sharing your experience with your recent purchase. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations upon arrival. For troubleshooting and to appropriately address your concerns with one of our product specialists, please start a Live chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757 (1-888-90WORKS). We are here to help.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Hose connector broke off
on June 3, 2024
Posted by: RhondaJ
from California
Gender:Female
Super disappointed this broke the first time I used it. The hose connector broke off the unit. It was working great for about five minutes. Not sure why the connector is made of plastic???
Pros: Convenient, Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 4, 2024
Hello RhondaJ.
Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. We would be interested in hearing more about your concerns. To discuss with our team further we urge you to start a live chat on www.greenworkstools.com or call Greenworks at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking with you so we can find a solution.
Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. We would be interested in hearing more about your concerns. To discuss with our team further we urge you to start a live chat on www.greenworkstools.com or call Greenworks at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking with you so we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
No
on June 28, 2024
Posted by: Dbrisc
Attached the hose, set it on a patio chair with the hose attached and the hose coupler broke. Never had a chance to actually use it.
Disassembled to see if I could replace the plastic with a metal attachment. This is a proprietary piece. Not sure I can even find a part. Don't see replacements parts on the site. Think I just wasted my money. Why on earth is this piece made of plastic?
Response from greenworkstools.comBy Greenworks, July 3, 2024
Hello Dbrisc.
We are sorry to hear about your experience when using this 24V Cordless Power Cleaner. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear about your experience when using this 24V Cordless Power Cleaner. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or start a live chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
on August 29, 2024
Posted by: Tom8
from NW, Indiana
Gender:Male
BEWARE. When using with a garden hose it may put extra stress on the quick connection on the unit and crack the connection. This is what happened to my unit. Greenworks replaced the unit. I have used the siphon hose without issues. I like the lower pressure as it is less likely to cause damage.
Pros: Convenient, Easy to Use
Response from greenworkstools.comBy Greenworks, August 30, 2024
Hello Tom8.
Thank you for your feedback. We are very sorry for the trouble that you have encountered with your pressure washer. A pressure washer quick connect can crack for a number of reasons, including.
1. Temperature. Extreme heat or cold can cause the hose to crack, discolor, or become hard. High temperatures can make the rubber harden and crack, and pressure ratings decrease as the temperature increases. Freezing can also damage hoses, especially if there is water in the line.
2. Improperly fitted attachments. Attachments that are not fitted properly can come loose under pressure and cause the hose to blow out.
3. Rough handling. Pulling on the hose too hard, forcing it around corners, or dragging it over rough surfaces can damage it.
We are happy you have reached out to us and that our support team was be able to assist you with this issue. We look forward to a positive outcome and update. Thank you.
Thank you for your feedback. We are very sorry for the trouble that you have encountered with your pressure washer. A pressure washer quick connect can crack for a number of reasons, including.
1. Temperature. Extreme heat or cold can cause the hose to crack, discolor, or become hard. High temperatures can make the rubber harden and crack, and pressure ratings decrease as the temperature increases. Freezing can also damage hoses, especially if there is water in the line.
2. Improperly fitted attachments. Attachments that are not fitted properly can come loose under pressure and cause the hose to blow out.
3. Rough handling. Pulling on the hose too hard, forcing it around corners, or dragging it over rough surfaces can damage it.
We are happy you have reached out to us and that our support team was be able to assist you with this issue. We look forward to a positive outcome and update. Thank you.
Written by a customer while visiting greenworkstools.com