Customer reviews from Samsung US
Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Super Speed Dry - Brushed Black
Average customer rating
4.7
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
31
4 Stars
8
3 Stars
0
2 Stars
0
1 Star
1
92%of customers recommend this product.
(
12 out of
13)
Customer Reviews for Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Super Speed Dry - Brushed Black
Customer Rating
5
Good Job
on February 24, 2023
Posted by: simply marvelous
from charlotte nc
I was asked to be the second reviewer for DVE46BG6500VA3 that my daughter received. The best feature for me is that you can complete a full load of clothes in 1 hour from start to finish. And when you connect to Wi-Fi, you know when the load is finished so you can multitask and not have to wait around for it to finish. The clothes do not come out smelling burnt and overdried. The towel dry fluffy and not curled up on the ends, The musical tone that plays are the end of the cycle is my time to do my happy dance that another task has been completed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No HEAT Dryer
on September 5, 2023
Posted by: NotHappyHenry
from washington DC
got a defective dryer. Apparently this is common for this thing. I just ordered a replacement. I hate when companies send out broken products that they know have a defect.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Response from Samsung USBy Chrystel, SEA Care, September 11, 2023
Hi there,
We understand how it feels to deal with a non-heating dryer. Allow us to help you for the unit's betterment.
Here are some tips and tricks to help you maximize the dryer's effectiveness. Please click the hyperlink about the "Cycles and Settings."
The dryer has no heat at all:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146269203, to help our team pull up your information.
Have a great day!
^Chrystel
We understand how it feels to deal with a non-heating dryer. Allow us to help you for the unit's betterment.
Here are some tips and tricks to help you maximize the dryer's effectiveness. Please click the hyperlink about the "Cycles and Settings."
The dryer has no heat at all:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-has-no-heat-at-all
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146269203, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
4
Great dryer, could be better in some areas
on February 18, 2023
Posted by: Pete
from Auburn, GA
Having owned a previous Samsung washer and dryer set from more than a decade ago, I was a bit disappointed in the new set. While there are definitely new features such as the steam function and larger capacity etc, there seem to be many things where Samsung took a step backwards. Let's go over the dryer.
Let's start with what I do like. I like the larger capacity, the cycle memory (even though it seems glitchy and doesn't seem to remember the order the way it should sometimes), the wifi, the design, the closed lint collector (open ones like our past dryer allowed the lint to often fall back into the dryer), super speed drying (though the sensors often turn it off too quickly), and energy star rating.
Now, things where I can see improvements need to be made. It seems to happen every load, something gets stuck on the door ledge inside while drying and doesn't remain part of the cycle. Annoying as you have to catch it and fix it manually...every time. The wrinkle release is obviously not made for a single article of clothing as it DRENCHES the clothes and the dry time is not near enough to get it dry. Forget tossing a shirt in before work hoping that it will be unwrinkled in 5 mins like the old dryer. There should really be two functions, one for a whole load and one for a single item. The dry times also seem off, and I have had to manually add more time every time (no memory here, at least not for me). It doesn't seem like the sensors do the job they should for correcting dry times. The button press to start the load can seem a little longer than needed, but heaven forbid you accidentally touch it while moving the knob because a split second brush of the finger and it's back off. Backwards of how it should be. There should be an indicator if a setting is hot or cold, so when you want one or the other it is easy to sort out. It gets confusing at times. The buttons are flat, not tactile shape at all and you have to basically touch dead center to activate them. They would be better to have a slight raise to them so they are easier to find. Lastly, a set this new should allow full control over sound volume and also have a mute function. There is no reason to not have these in 2023.
I received this product at a discounted price in exchange for my honest review
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful dryer
on December 7, 2022
Posted by: evmaster23671
[This review was collected as part of a promotion.] the units are very sleek and performance is great. the integration with samsung smart things is wonderful as you can control the machine and see its status from anywhere. it comes pre-loaded with a ton of different cycle types. if both the washer and dryer are linked in smart things, the dryer knows the appropriate cycle to queue up automatically which is nice. so if i run a bulky wash for a blanket, the dryer turns on with a heavy duty cycle to match it. same goes for delicate loads. the dryer seems to be very powerful, as it makes quick work of bulkier items that often required multiple cycles on our last machine. the lint trap is quite large and seems to catch a lot more, which is appreciated as i feel i will need to clean out the external vent less frequently
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING SAMSUNG DRYER!
on November 28, 2022
Posted by: Tatiana M
from Houston, Texas
What else can I say other than "Samsung does it again with its dryer DVE46BG6500V!". My partner and I bought our first home about a year ago, but we could not afford to actually get a good quality dryer for a while because we were tight on money, so we've been struggling with an old machine that does not actually dry. We finally decided to get this Samsung dry because we have a lot of big things to wash and dry, such as bedding, sofa covers and washable rugs. This machine is amazing. The ability to dryer in a quarter of the time that my old dry thing, while also being energy efficient is incredible!. I cannot also stop bragging about the ability to control the machine from my phone, which to me, is freaking cool. This product is great and it's worth every penny. The specific drying settings, such as bedding, sportswear and heavy, really help you set the drying time without a problem, instead of manually setting it yourself. I love my new Samsung dryer!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome dryer!
on October 12, 2022
Posted by: Tulip84
from Janesville
Gender:Female
[This review was collected as part of a promotion.] I really love this dryer and while it makes me feel old to say that, it truly is really nice. It has a huge lint catcher which is great if you dry blankets, and it reminds you each time to empty it so when my kids switch laundry they don’t forget. There are a ton of drying options and having the app is great because it lets me know when my laundry is done. Plus, I can customize the dryer settings from my phone which I don’t do often but it is a nice feature. And, it’s so quiet! My last dryer was a Samsung as well but it was over 10 years old and it was loud when drying. This one, you just hear the clothes moving around a bit but it’s not super loud. Final thing, you can turn off the sounds. I hate all of the noises washers and dryers make when pressing the buttons and this one lets you turn them all off!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome dryer!
on October 12, 2022
Posted by: Tulips
from WI
I really love this dryer and while it makes me feel old to say that, it truly is really nice. It has a huge lint catcher which is great if you dry blankets, and it reminds you each time to empty it so when my kids switch laundry they don’t forget. There are a ton of drying options and having the app is great because it lets me know when my laundry is done. Plus, I can customize the dryer settings from my phone which I don’t do often but it is a nice feature. And, it’s so quiet! My last dryer was a Samsung as well but it was over 10 years old and it was loud when drying. This one, you just hear the clothes moving around a bit but it’s not super loud. Final thing, you can turn off the sounds. I hate all of the noises washers and dryers make when pressing the buttons and this one lets you turn them all off!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung, You make life easier with your products
on October 14, 2022
Posted by: JamarsGG
from South Glens Falls
Gender:Female
[This review was collected as part of a promotion.] I received my Samsung Dryer Model #DVE46BG6500V 7.5 cu. Ft. AI Smart Dial Electric Dryer with SuperSpeed Dry and MultiControl at a discounted price for my honest review
This dryer just as beautiful and elegant as the matching washer. First of all, this dryer can dry a load of wash in 30 minutes! That means, the super fast wash of 28 minutes and the super speed dry of 30 minutes, you literally can complete a load of laundry from start to finish in less than 1 hour. Talk about technology. This dryer is Energy Star certified so that means, I will use less electricity to run this product. There are 5 temperature settings; high, medium, medium-low, low and extra low. There are also 5 drying levels; very dry, more dry, normal dry, less dry and damp dry. As like the washer, it comes with AI so you can program what you want your dryer to dry your wash on and when you want it done. You can also add the wrinkle away feature so you don’t have to iron. That is an excellent feature, Samsung! There is Steam Sanitize which of course compliments the steam sanitize on the washer.
There are safety features just like the matching washer in that, there is a child safety lock and a vent sensor to tell you if your vent is plugged. However, before it gets to that level, when you turn on the dryer each and every time, when you look at the panel, it reminds you to clean the internal lint filter. You have to say yes to it so it will kind of force you to check it periodically.
I love, love, love the fact that the drum is lit up for you to make sure that you can see everything in the dryer drum.
Overall these amazing innovative appliances from Samsung are just what my busy family needs to get the chores of washing done with minimal effort on our part so we can spend our time doing other exciting things. I am very pleased with the items that have been made by Samsung. #SamsungLaundryInsiders
There are safety features just like the matching washer in that, there is a child safety lock and a vent sensor to tell you if your vent is plugged. However, before it gets to that level, when you turn on the dryer each and every time, when you look at the panel, it reminds you to clean the internal lint filter. You have to say yes to it so it will kind of force you to check it periodically.
I love, love, love the fact that the drum is lit up for you to make sure that you can see everything in the dryer drum.
Overall these amazing innovative appliances from Samsung are just what my busy family needs to get the chores of washing done with minimal effort on our part so we can spend our time doing other exciting things. I am very pleased with the items that have been made by Samsung. #SamsungLaundryInsiders
Written by a customer while visiting The Insiders