Customer reviews from hp.com
HP - 17.3" Laptop - Intel Pentium Silver N5030 - 4GB Memory - 256GB SSD - Natural Silver
Average customer rating
4.3
(1,458 Reviews)
Rating breakdown 1,458 reviews
5 Stars
934
4 Stars
294
3 Stars
94
2 Stars
47
1 Star
89
84%of customers recommend this product.
(
365 out of
432)
Customer Reviews for HP - 17.3" Laptop - Intel Pentium Silver N5030 - 4GB Memory - 256GB SSD - Natural Silver
Customer Rating
4
Reliable Performance with a Minor Setup Concern
on June 14, 2025
Posted by: Anonymous
from Baytown Texas
Verified Purchase:Yes
The HP Laptop 17t-cn300 has proven to be an excellent device with no major issues as of the date of this review. Its overall performance has been reliable, making it a solid choice for professional use. However, one aspect that requires attention is the Microsoft Word program that was purchased as an additional feature.
Upon saving documents, I discovered that Word was preset to automatically store files in OneDrive, rather than in local storage. Since there was no prior information provided about this setting, locating saved files became challenging. After some troubleshooting, I realized my documents were stored in the cloud rather than in the Documents folder on my laptop. As someone who prefers keeping files locally, I had to take additional steps—including deleting OneDrive—to prevent automatic cloud storage.
Apart from this Word storage issue, the initial setup was smooth and hassle-free. As a certified photo-video journalist, blogger, and Google reviewer, I rely on my HP laptop and desktop for critical tasks, and this device has met my expectations well.
Overall, despite the minor inconvenience with OneDrive settings, this has been a great purchase with dependable performance. Users who prefer local file storage may want to adjust settings or seek guidance during setup to avoid similar issues.
Upon saving documents, I discovered that Word was preset to automatically store files in OneDrive, rather than in local storage. Since there was no prior information provided about this setting, locating saved files became challenging. After some troubleshooting, I realized my documents were stored in the cloud rather than in the Documents folder on my laptop. As someone who prefers keeping files locally, I had to take additional steps—including deleting OneDrive—to prevent automatic cloud storage.
Apart from this Word storage issue, the initial setup was smooth and hassle-free. As a certified photo-video journalist, blogger, and Google reviewer, I rely on my HP laptop and desktop for critical tasks, and this device has met my expectations well.
Overall, despite the minor inconvenience with OneDrive settings, this has been a great purchase with dependable performance. Users who prefer local file storage may want to adjust settings or seek guidance during setup to avoid similar issues.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Woody H1
Verified Purchase:Yes
Great lap top.
Written by a customer while visiting hp.com
Posted by: Seig
Verified Purchase:Yes
Lightning Fast
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Fergleone
Verified Purchase:Yes
Easy to set up and use. All my information from my last HP laptop transferred over quickly. I like the larger screen and the clean look of the keyboard.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Big Tiny Little
Verified Purchase:Yes
Wonderful product that fills my every need
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: KiminVT
from Florida
Verified Purchase:Yes
Great deal for the money. Exceptional in multitasking. Very simple setup.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Grayzon
from Ohio
Verified Purchase:Yes
I love the size of this laptop It seems to be working very well for what I'm using it for just would have liked been able to hook more than one monitor to it and have the power to USB-C port. I was thinking that all new laptops would have powered USBC ports but I was wrong that is my fault for not looking.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: LarryPV
Verified Purchase:Yes
Good laptop for the money
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (898) ratings-only reviews
Overall Customer Rating
4.4
Quality
5
Value
5