I am extremely pleased with this HP laptop. It is very good quality! I like it so well, that I own two HP laptops, one for church business and one for personal business.
With no manual to help set up a new computer I had to learn all new settings. Now I still have no sound, was on in the beginning and now it disappeared. Also, I use two displays and nearly every time I open my computer it has reverted back to one display and I have to reset for two by going to the settings all over again. My 10 year old HP laptop worked better then this one!