Customer reviews from hp.com
HP - Celeron N4020, Intel UHD 600, 4GB, 14 in HD, Touch, 64GB, 802.11ac 1x1 BT, AC 45W, BATT 3C 41 WHr, Win10S, 1 Year. - Silver
Average customer rating
4.4
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
101
4 Stars
26
3 Stars
10
2 Stars
3
1 Star
8
90%of customers recommend this product.
(
86 out of
96)
Customer Reviews for HP - Celeron N4020, Intel UHD 600, 4GB, 14 in HD, Touch, 64GB, 802.11ac 1x1 BT, AC 45W, BATT 3C 41 WHr, Win10S, 1 Year. - Silver
Posted by: Skip789
from Clovis NM
Verified Purchase:Yes
Sent it back
Written by a customer while visiting hp.com
Posted by: HP SENT AN INCOMPLETE LAP
from California
Verified Purchase:Yes
Good for rhe price
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Barium
Verified Purchase:Yes
I'm returning to school and needed a reliable easy to use laptop so I purchased this wonderful machine. It's been very easy to use and understand it's fast I like the keyboard and I would recommend it to other people looking for a reliable inexpensive laptop
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: C++/Linux developer
Verified Purchase:Yes
positive: lightweight, CPU fast, RAM 8GB & 128 GB NVM right size for linux, promotion price very good, battery lasts long (decreasing screen brightness).
negative: screen too bright in setup (cannot decrease brightness), fan is noisy when it is turned on, up/down arrows on keyboard are uncomfortable (more important than other keys). wifi disconnects in linux (realtek may be the culprit), lots of bloatware (I had to re-partition & erase Windows completely). The HDMI connection does not work with some projectors, Cannot get my Windows license # (please email it).
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: CTCELLC
from NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bad Computer all around! Got it and it was extremely difficult to setup!
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Alexis, HP Care, April 6, 2021
Hello,
Thank you very much for your review, and sorry to hear that there seem to be multiple concerns with your computer. We are always grateful for any feedback received regarding our products and user experience and can assure you that reviews like yours allow us to adjust our future product designs to better serve the needs of our customers.
If you still need help, I'd recommend checking out this link for assistance in setting up your computer: https://support.hp.com/us-en/help/windows-10-support-center-computing
Alternatively, please get in touch with us via your preferred method at this link: support.hp.com. We're always here and more than happy to help get your computer running optimally.
Alexis
HP Care
Thank you very much for your review, and sorry to hear that there seem to be multiple concerns with your computer. We are always grateful for any feedback received regarding our products and user experience and can assure you that reviews like yours allow us to adjust our future product designs to better serve the needs of our customers.
If you still need help, I'd recommend checking out this link for assistance in setting up your computer: https://support.hp.com/us-en/help/windows-10-support-center-computing
Alternatively, please get in touch with us via your preferred method at this link: support.hp.com. We're always here and more than happy to help get your computer running optimally.
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: jwbednarz
from San Antonio, Texas USA
Verified Purchase:Yes
unable to find technical assistance for memory upgrade.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: donothaveit
from Wy
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this for a granddaughter for Christmas and she really likes it. It was already set up and she had it up and running in no time. Only fall back is it didn't come with a disc reader-writer.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Jay4444
Verified Purchase:Yes
My great granddaughter is pleased with her laptop!
Written by a customer while visiting hp.com