Customer reviews from hp.com
HP - Pavilion 15.6" Touch-Screen Laptop - Intel Core i3-1215U - 8GB Memory - 256GB SSD
Average customer rating
4.2
(1,232 Reviews)
Rating breakdown 1,232 reviews
5 Stars
771
4 Stars
223
3 Stars
81
2 Stars
40
1 Star
117
80%of customers recommend this product.
(
272 out of
339)
Customer Reviews for HP - Pavilion 15.6" Touch-Screen Laptop - Intel Core i3-1215U - 8GB Memory - 256GB SSD
Posted by: Anonymous
from El Paso TX
Verified Purchase:Yes
It’s all good except when I opened the box the laptop came with a dent, I would like to know if I can get it replaced, and if I can how long it will take.
Written by a customer while visiting hp.com
Posted by: FTphl
from Pennsylvania
Verified Purchase:Yes
I've been very pleased with the desktop computers I've had from HP. The first lasted for over 13 years before I finally had to replace it (it was slowing down because of all the files and programs I had, but was still perfectly serviceable, if slower). I recently replaced it with a new desktop which I am very happy with, so when my laptop (made by a different company) started having issues at only two years old, I turned to HP for a new one. It took a while to get to me because it was a customized build and there were some supply and shipping issues, but so far I have found it to be an excellent laptop. It came with everything I needed and is fast and easy to use. I'm very satisfied with my new laptop and would recommend HP to anyone looking to buy one.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: raleighkim
from US
Verified Purchase:Yes
After many delays I finally received an HP PAVILION 15 Laptop PC. It's ok. It's a bit flaky and locks up. Wish I had purchased a Lenovo.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: JPhil
from Torrance, CA
Verified Purchase:Yes
It is an excellent upgrade from my old laptop. It was time for a change. This HP is very light-weight. Love the lightup keyboard and it's super fast.
Apps run way smoother on it. Great!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: SharronS
from Charlottesville, VA
Verified Purchase:Yes
I am not a fan of the white on beige keyboard. The letters are very hard to see in anything but bright light. I also paid extra for a backlit keyboard, which barely emits any light and was a huge waste of money. The touchpad is hyper-sensitive. I've been using HP's for over a decade. I love my current Pavilion but it's getting a little laggy so I wanted to upgrade. Not at all happy with the new model. In fact, I'm using my old one to type this, to avoid using it. I also miss the touchscreen. I'm only using it for business, so hopefully, it will be suitable for basic office functions. A lot of money for a word processor.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
Long- lasting laptop for home use of 3 generations
on October 24, 2022
Posted by: ashamerina
Verified Purchase:Yes
My favorite laptop- reliable and long lasting for entire family needs including, school, video conferencing, internet and documents preparation/storage
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: SPersichina
from Los Angeles, Ca
Verified Purchase:Yes
Havent even had my laptop for a week and already having power issues. It won’t even turn in. I’ve looked up all help issues and forums. I’m not about to unscrew the bottom panel and I attach the battery come on HP!! This never happened with my Dell. That and Customer service is a joke.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: CBrown17
from Louisville, KY
Verified Purchase:Yes
It makes a little noise when processing. There is no backlit keyboard.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com