Customer reviews from hp.com
HP - Pavilion 15.6" Touch-Screen Laptop - Intel Core i3-1215U - 8GB Memory - 256GB SSD
Average customer rating
4.2
(1,232 Reviews)
Rating breakdown 1,232 reviews
5 Stars
771
4 Stars
223
3 Stars
81
2 Stars
40
1 Star
117
80%of customers recommend this product.
(
272 out of
339)
Customer Reviews for HP - Pavilion 15.6" Touch-Screen Laptop - Intel Core i3-1215U - 8GB Memory - 256GB SSD
Posted by: Nyasha
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is a solid good computer, is a bit slow at times, and one of my major issues with it, is that it overheats a lot when doing work. It ok for someone who doesn’t mind the above.
I would recommend this to a friend!
Features
3
Performance
4
Written by a customer while visiting hp.com
Posted by: me marion
from Enoree SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] everything works great but I was unable to load my printer software. There is no disk slide to load from my CD
I would recommend this to a friend!
Performance
4
Written by a customer while visiting hp.com
Posted by: Charlesrc
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best laptop ever. Very fast. Good with multiple screens.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Vinny W
from Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great quality and enjoy using it. Easy to use and visibility
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Jose d
Verified Purchase:Yes
[This review was collected as part of a promotion.] My hp computer wont turn on anymore, that is very inconvenient because i haven't used it a lot.
Response from hp.comBy Alexis, HP Care, November 10, 2021
Hi there,
So sorry to hear that you're having trouble with your purchase. I can imagine how upsetting this experience must be, so I'd like to help.
First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "No Power or No Boot" or any other applicable icon.
If the problems persist, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
So sorry to hear that you're having trouble with your purchase. I can imagine how upsetting this experience must be, so I'd like to help.
First, I'd recommend checking out this link for troubleshooting help: https://support.hp.com/us-en/topic/diagnostics?category=computing There, you can choose "No Power or No Boot" or any other applicable icon.
If the problems persist, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: Terry from California
Verified Purchase:Yes
I’m not very computer savvy so it’s taking me some time to get to know my new PC. I love that it’s sleek and light weight.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: CBBCBR
Verified Purchase:Yes
Windows 11 doesn’t seem to support an hdmi monitor over the usb-c port (via hub)
Written by a customer while visiting hp.com
Posted by: MLB1645
from Birmingham, AL
Verified Purchase:Yes
I was able to get this for a great price in conjunction with a promotional event with my employer. In the first 3 months, I have had no issues. I would prefer a couple more USB-C ports, however I can always add a docking station if the need arises. It is really fast and has plenty of processing speed for my needs. My only complaint is the lack of backlit keyboard, which was mentioned in the product description.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com