Prior to buying a Forno range, I had several nice chats with Genevieve. She answered all my questions and did an on-line video tour of the range. She also sent links for the NG to LP conversion and helped find a seller who offered "white glove" delivery of the range.
Sharon a customer service rep was very instrumental in helping me to figure out the issue with my oven and helping me resolve the issue in a timley manner. Thank you Forno, I'm loving my new stove and the oven is AWESOME!!!