Customer reviews from Forno Appliances
Forno Appliances - 36 in. Wide 6 Burner Capriasca 5.36 Cu. Ft. Freestanding Gas Range with Convection Oven - Blue
Average customer rating
4.1
(106 Reviews)
Rating breakdown 106 reviews
5 Stars
39
4 Stars
40
3 Stars
27
2 Stars
0
1 Star
0
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Forno Appliances - 36 in. Wide 6 Burner Capriasca 5.36 Cu. Ft. Freestanding Gas Range with Convection Oven - Blue
Customer Rating
4
great
on February 28, 2023
Posted by: Jorge
I'm waiting for a repair on my gas range. Model Number FFSGS6260-36
serial number FFSGS6260-3621050003
Date of purchase November 23, 2021
purchaser Jorge Hernandez
serial number FFSGS6260-3621050003
Date of purchase November 23, 2021
purchaser Jorge Hernandez
Response from Forno Appliances By Michael, Customer Service, March 1, 2023
Hello Jorge,
I see that our technical support agent, Ralph, is in contact with you and has requested additional details and documents in order to diagnose the issue and schedule your service in a timely manner. If you have any further questions or concerns, please do not hesitate to reach out to us directly at 1-866-231-8893 extension 225. We're here to help and ensure your issue is resolved as quickly and efficiently as possible.
I see that our technical support agent, Ralph, is in contact with you and has requested additional details and documents in order to diagnose the issue and schedule your service in a timely manner. If you have any further questions or concerns, please do not hesitate to reach out to us directly at 1-866-231-8893 extension 225. We're here to help and ensure your issue is resolved as quickly and efficiently as possible.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Beautiful and powerful
on February 24, 2023
Posted by: Michelle
A beautiful and powerful range. It slipped in perfectly into our 36" slot with no gaps. The only issue we are having is the oven temperature is WAY off. It runs on average 25 degrees hotter than set. So this has been a bit of an issue when cooking.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Great and fast service
on February 21, 2023
Posted by: Larry
This is our 3rd Forno, the first one was damaged, then replaced, the second one had issues that required service, and there was none available, so it was replaced. So far, we are happy with this one.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Repair
on February 13, 2023
Posted by: Angelo
Just install the brand new stove one igniter don’t work. Set all the info to Forno. Still waiting on a response. Wish there was a local tech available. Seems to be an issue.
Response from Forno Appliances By Michael, Customer Service, February 15, 2023
Hey Angelo!
Sorry to hear of the ignitor issue your are facing. I see in our database you are in contact with our sales representative Geneviève regarding scheduling service for your range. If you ever need more assistance about your range, please feel free to continue your conversation with Geneviève or you can email us at mysupport@forno.ca or call us directly at 1-866-231-8893 extension 225.
Sorry to hear of the ignitor issue your are facing. I see in our database you are in contact with our sales representative Geneviève regarding scheduling service for your range. If you ever need more assistance about your range, please feel free to continue your conversation with Geneviève or you can email us at mysupport@forno.ca or call us directly at 1-866-231-8893 extension 225.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Registration - strange to require a rating
on February 11, 2023
Posted by: Jian
New purchase. Menu does not come with warranty or registration information. Strange to require rating for a new purchase. No serial number printed in the unit itself but a small piece of non sticky piece of paper.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Excellent product and great delivery service
on February 9, 2023
Posted by: Douglas
Gas Range is extremely well made and has a great commercial look. Fits perfect in the design of my new kitchen.
Written by a customer while visiting Forno Appliances
Customer Rating
4
Beautiful Range
on February 6, 2023
Posted by: Stephanie
Range is beautiful and arrived carefully and thoughtfully packaged.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great Product
on January 29, 2023
Posted by: Corrado
The product seems to be high quality and built well. Happy so far
Written by a customer while visiting Forno Appliances