Customer reviews from Forno Appliances
Forno Appliances - Galiano 6.58 Cu. Ft. Freestanding Dual Fuel Range with Convection Oven and Griddle - White Door
Average customer rating
3.9
(165 Reviews)
Rating breakdown 165 reviews
5 Stars
68
4 Stars
43
3 Stars
34
2 Stars
9
1 Star
11
Customer Reviews for Forno Appliances - Galiano 6.58 Cu. Ft. Freestanding Dual Fuel Range with Convection Oven and Griddle - White Door
Customer Rating
3
Having problems at 1.5 years
on May 4, 2025
Posted by: Amy
Large oven side went out (won't heat). Hopefully the 2-year warranty will get this expensive stove back into working order.
Response from Forno Appliances By Forno Customer Service, Forno Customer Service, May 6, 2025
We are very sorry to hear about your experience. To assist you as quickly as possible, please email the details of the issue along with the model number and a short video to info@forno.ca. A member of our support team will review the information and get back to you promptly. as all our unit has 2 years limited warranty on parts and service.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Fast service
on May 14, 2025
Posted by: Matthew
They replaced the bent drawer cover in days. Cook top is working great for the short time ive had it
Written by a customer while visiting Forno Appliances
Customer Rating
1
Poor quality all around
on June 5, 2025
Posted by: Jake
from Pleasanton, CA
Gender:Male
Pros: looks nice
Cons: Oven is very poorly insulated, leading to extremely uneven bakes. Additionally the entirety of the outside gets hot when the oven is on. Hot enough to burn you.
The oven's temperature dial is only accurate within ~100 degrees and requires constant adjustment to get any kind of consistent temperature. I used to bake macarons but cannot in this oven because it is so inaccurate.
2 years in and the oven door hinges have become so stiff that the door is now bent and no longer seals.
Written by a customer while visiting Forno Appliances
Customer Rating
3
Third rack
on June 16, 2025
Posted by: Eva
Would be helpful if there were three racks for each oven for multiple cookie trays and casseroles.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Good looking oven.
on September 16, 2025
Posted by: Tiffany
Beautiful range and oven. I can’t wait to try it out.
Response from Forno Appliances By Raffaele B, Forno Customer Service, September 22, 2025
Thank you for the lovely feedback! We're so glad you love the look of your new range and oven. We’re just as excited for you to start using it—happy cooking! If you have any questions as you get started, feel free to reach out.
Written by a customer while visiting Forno Appliances
Customer Rating
4
looks great. missing back adjustable feet
on September 25, 2025
Posted by: Raymond
We haven't used it yet but its a beautiful unit and a bold statement. Unfortunately the range came without the back 3 feet and we are waiting to hear back from Forno
Response from Forno Appliances By Team Forno, October 2, 2025
Hello, I reviewed your case and I’m truly glad to hear that the feet were finally found in the crate. Thank you very much for your follow-up — it’s always appreciated to receive such positive updates. Please don’t hesitate to reach out if you ever need assistance in the future. The Forno Team
Written by a customer while visiting Forno Appliances
Customer Rating
1
NO response
on October 7, 2025
Posted by: John
Product was registered on 01/18/2024. I cannot get anyone with Forno to respond to needed service!!
Response from Forno Appliances By Team Forno, October 7, 2025
Hello,\n\nWe sincerely apologize for the delay in response and completely understand your frustration. This is not the experience we want for our customers.\n\nWe’d like to review your case and make sure your service request is handled promptly. Please reach out to us through our support form at https://forno.ca/support/\n so our team can assist you as soon as possible.\n\nThank you for your patience and for giving us the opportunity to make things right.\n\n\nThe Forno Team
Written by a customer while visiting Forno Appliances
Customer Rating
3
Stove issue
on October 13, 2025
Posted by: Devin
We just bought a house with this stove haven't used it yet
Response from Forno Appliances By Team Forno, October 14, 2025
Thank you for your feedback and congratulations on your new home! We’re glad to hear that your Forno range is already installed. Once you’ve had the chance to use it, we’d love to hear your full experience — you can always update your review later on.
If you have any questions or need assistance at any point, our team will be happy to help at https://forno.ca/support/
.
If you have any questions or need assistance at any point, our team will be happy to help at https://forno.ca/support/
.
Written by a customer while visiting Forno Appliances