Customer Reviews for Forno Appliances - 48 in. Wide 8 Burner Galiano 6.58 Cu. Ft. Freestanding Gas Range with Convection Oven - Black
Customer Rating
3
hard to get responses
on May 13, 2025
Posted by: Timothy
Looking to get a part and hard to find repair personnel and parts for product
Response from Forno Appliances By Forno Customer Service, Forno Customer Service, May 14, 2025
Please email us the list of required parts, along with any relevant photos and videos, to mypart@forno.ca. One of our team members will be happy to assist you promptly. As all our appliances are covered by a two-year warranty on parts and service.
We just moved into our new home with this and have been using it for 2 weeks. We smelled gas when walking by so called the gas company. They said the stove has a leak so hopefully support will be supportive with a repair. 4 stars as of now, 5 once we figure this out.
The large oven is making soot and the flame is orange. This causes the oven to be unusable.
Response from Forno Appliances By Forno Customer Service, Forno Customer Service, April 23, 2025
Thank you for reaching out to us. Please email the details of the issue to info@forno.ca, and a member of our support team will assist you as quickly as possible.