Customer Reviews for Forno Appliances - 48 in. Wide 8 Burner Galiano 6.58 Cu. Ft. Freestanding Gas Range with Convection Oven - White
Customer Rating
3
Have to leave a review to register my product
on March 16, 2023
Posted by: jeremy
I’m giving this 3 stars because the small oven worked once and it no longer works. After we work to resolve this I will update my review accordingly.
Otherwise the range is beautiful and the cooktop has been great.
Response from Forno Appliances By Michael, Customer Service, March 17, 2023
Hi Jeremy,
We are sorry to hear that you are experiencing problems with your smaller oven. In order to provide you with the best assistance, please send us an email at mysupport@forno.ca detailing the issues you are facing. Our technical support team will diagnose the problem and work with you to resolve it as quickly as possible.
love our 48 in gas freestanding range having the 8 burners and the griddle to move around along with 2 stoves is amazing would recomend to anyone looking to upgrade thier kitchen
Flames are too high. Tried adjusting but no real difference. Oven produced heavy black smoke and soot.
Response from Forno Appliances By Michael, Customer Service, February 23, 2023
Hello Enrique,
Based on the information provided, it appears that the issue you are experiencing may be related to an installation problem regarding the amount of gas pressure entering the unit. Additionally, if the issue is arising after a recent conversion from natural gas to liquid propane, it could be due to an incorrect conversion or adjustment. To address these issues promptly and accurately, we recommend that you contact our support team at mysupport@forno.ca or call us directly at 1-866-231-8893 extension 232. Our team will work with you to diagnose the problem and provide an appropriate solution, including guiding you through the necessary steps to ensure a proper and safe conversion if required.