Customer Reviews for Forno Appliances - 48 in. Wide 8 Burner Galiano 6.58 Cu. Ft. Freestanding Gas Range with Convection Oven - White
Customer Rating
3
Received Brand New Gas Range
on July 1, 2023
Posted by: Tracy
We were excited to receive our new gas range. It looks fantastic and we had it professionally installed. However, the small oven wouldn't operate and we had 40 guests over so we were disappointed that our new stove didn't function correctly.
Other than that great, we hope it lasts a long time and we look forward to using it fully functioning.
Love stove. Hard getting into contact with tech support
Response from Forno Appliances By Michael, Customer Service, June 16, 2023
Hi Douglas,
I couldn't find an open ticket for you in our database. To address your issue promptly, please contact our technical support team at mysupport@forno.ca. Kindly provide them with the details of the problem you're experiencing, along with your proof of purchase. Our dedicated technical support agents will promptly respond to your email within 24 hours!
Great oven only issue is the kicker panel has a slight dent. Hoping forno can send me a replacement.
Response from Forno Appliances By Michael, Customer Service, June 13, 2023
Hi Michael,
Please reach out to our parts department at mypart@forno.ca with your kickplate request along with your proof of purchase and we will get on shipped out to you free of charge within 48 hours!
No review at this present moment. Having some difficulty getting warranty service on the product that I purchased .
Response from Forno Appliances By Michael, Customer Service, June 6, 2023
Hi Ronald,
I cannot seem to locate your service request in our system. Please reach out to our technical support team at mysupport@forno.ca with your proof of purchase and a description of the issue you are facing and we will schedule your warranty service right away!